Check out what our patients are saying about their 5-star experience with our amazing team!
Eric M.
03:11 19 Dec 24
It was fast and friendly service.
Eric M.
03:11 19 Dec 24
It was fast and friendly service.
Wanda J.
02:44 19 Dec 24
My experience with Burrow Welchel& Culp Orthodontics has been the best and I’m so glad I chose them to help me get my smile back. My smile is getting bigger after each visit.😃 Thanks for a great experience thus far.
Heather P.
02:19 19 Dec 24
Great care. Love the staff and always so kind and caring.
Heather P.
02:19 19 Dec 24
Great care. Love the staff and always so kind and caring.
Pamela S.
01:20 19 Dec 24
Burrow, Welchel & Culp are top-tier orthodontists. The office staff is professional and friendly. They will work with you to get the treatment they you and your children need. I highly recommend them.
Pamela S.
01:20 19 Dec 24
Burrow, Welchel & Culp are top-tier orthodontists. The office staff is professional and friendly. They will work with you to get the treatment they you and your children need. I highly recommend them.
Nylah M.
17:54 18 Dec 24
This is my second time having braces and both times I loved coming to Burrow,Welchel &Culp everyone so welcoming and kind especially Tishayda I feel comfortable and at ease 10/10 experience
Aimee S.
00:36 18 Dec 24
The staff is amazing ! Thank you
Yolanda B.
15:55 17 Dec 24
Love this office, they always are so bubbly, I don't even complain about pain, Lol!
Roddy W.
20:34 15 Dec 24
Fully equipped facility and great staff. Doctors are awesome. Mary is the best. She’ll take good care of you. I’m glad I chose them for my care
Marlon G.
11:11 15 Dec 24
Very welcoming environment and team!!
veronica B.
03:40 15 Dec 24
Always an amazing, fun and welcoming environment when we visit. The team at the Mallard Creek location has made my daughter’s orthodontist appointments something she looks forward too. Thanks for all you do!!!!
Brenda D.
02:35 15 Dec 24
Very friendly office. Very patient with me in getting my retainers to fit and go on. Mary went beyond the call of duty to give advice and help me with my retainers.
Brenda D.
02:35 15 Dec 24
Very friendly office. Very patient with me in getting my retainers to fit and go on. Mary went beyond the call of duty to give advice and help me with my retainers.
Miranda K.
14:41 14 Dec 24
Got us in quickly after I called for a consult and they were so nice!
Luis Hernandez M.
00:51 14 Dec 24
Our last appointment was because of my daughter's expander coming out. They did a scan and we were in and out within 30 mins. They explained everything in regards to what not to eat and what she could eat. The whole staff is very friendly and welcoming. I love the practice as a whole. Great decision to go with your business.
Ashley W.
00:36 13 Dec 24
We’ve had a wonderful experience! My daughter looks forward to going. They explain everything throughly and are thoughtful and kind.
Ashley W.
00:36 13 Dec 24
We’ve had a wonderful experience! My daughter looks forward to going. They explain everything throughly and are thoughtful and kind.
Ofunehiki.cariez
01:40 12 Dec 24
Got my braces on Tuesday December 10th! Everyone was so kind, the process was very quick and easy and I’m confident in my braces journey!!
Tanisha Herbert (.
00:46 12 Dec 24
The staff members were so nice and caring. I would recommend them to everyone who needs braces. My son was treated so nice and respectful. Thanks to the staff!
Kelia C
15:54 10 Dec 24
I had my first visit to this orthodontist, and I couldn’t be more impressed! The staff was incredibly welcoming from the moment I walked in. I was able to get service the very same day, which was a huge bonus. The team at the front desk truly sets the tone for a positive experience, making everything smooth and stress-free. Overall, it was a 10/10 experience, and I’ll definitely be coming back! Highly recommend for anyone looking for great customer service and quality care.
Erica S.
00:33 08 Dec 24
Great service friendly environment….
John H.
03:15 07 Dec 24
I visited for the first time yesterday to go over options and had a great experience. Everyone there was friendly and professional, I learned a lot and I plan on going back.
rejane S.
00:35 06 Dec 24
We’ve been with them since 2014.My son,my daughter and I love it there. Staff is great,caring and very professional. Their service is outstanding.
rejane S.
00:35 06 Dec 24
We’ve been with them since 2014.My son,my daughter and I love it there. Staff is great,caring and very professional. Their service is outstanding.
Chanel H.
20:58 30 Nov 24
Aways a great experience!
Anthony G.
16:17 30 Nov 24
My Son kept his braces for over 2 years. I loved the way they did not rush the process to make sure his teeth were ready and looked great!
L H.
14:21 30 Nov 24
My son has had braces for a year now. I am so happy that we chose Burrow Welchel & Culp Orthodontics! We love our appointments at the Mallard Creek location! Kelsey is absolutely amazing!!
sheryl J.
15:03 29 Nov 24
Always have a great experience at the Mallard Creek office. Staff is wonderful..
Alonda M.
01:05 23 Nov 24
Very professional and friendly environment.
yesenia G.
01:45 21 Nov 24
We had a great experience at our consultation. Everyone was so kind and we have a special case so they are making sure to consult with their team for the best plan of action.
Jenna B.
11:55 20 Nov 24
Everything was efficient and quick. The staff is kind and informative.
Ferris M.
01:12 15 Nov 24
My experience was great and the staff was very professional and courteous.
Britani W.
08:28 14 Nov 24
They are always so great!
Britani W.
08:28 14 Nov 24
They are always so great!
Joanna I.
00:38 14 Nov 24
Professional, knowledgeable and kind!
Cynthia H.
01:19 13 Nov 24
Everyone was so nice and friendly and very patient to explain what they think could have went wrong with my braces
Cynthia H.
01:19 13 Nov 24
Everyone was so nice and friendly and very patient to explain what they think could have went wrong with my braces
Quata B
00:48 13 Nov 24
They are great from the staff to the Orthodontist himself. From the first initial visit it was just great vibes, great hospitality. The Orthodontist was conversational and was very welcoming. I have referred people to check them out and hope they do. My son loves his braces and be on top of his appointments.
Michelle H.
16:52 11 Nov 24
Very professional and thorough. Excellent service.
Derrick W.
13:57 11 Nov 24
This place sets the standard. I can’t say enough great things about Burrow Welchel & Culp Orthodontics! From the moment you step in, it’s clear this isn’t your typical orthodontic office. The space is pristine, with a welcoming and upscale atmosphere that immediately puts you at ease. Every detail is thoughtfully designed, creating an environment that feels both professional and inviting.The staff is truly exceptional—everyone is friendly, attentive, and goes out of their way to make sure you feel comfortable. The doctors are highly skilled and take the time to explain each step of the process, so you’re always in the loop. You can tell they genuinely care about their patients and take pride in delivering top-notch care. I couldn’t be happier with my experience here and would recommend Burrow Welchel & Culp Orthodontics to anyone looking for the best in orthodontic care. They truly set the standard!
Imelda A.
02:04 09 Nov 24
La Srta de resepcion muy amable , me atendió de la mejor manera
Heather T.
04:13 07 Nov 24
From the time we walked in there till we left we were greeted with a smile and friendly staff.. They were very professional and helpful to us.,
Cassandra G.
19:54 05 Nov 24
I absolutely love this place and the people who work there. My daughter came here after a not so good experience with another orthodontics. She was so frightened from her past experience but when we got to Burrow Welchel & Culp they were so patient in their attempts to regain her trust. My daughter gave them a time, but their patience persisted. My daughter begin to trust them and relax. My daughter has a long journey ahead of her with her ortho needs but I love the progress so far. Everyone in this office has been so helpful. I can't stress enough how much we love this place.
Jamice H.
00:39 04 Nov 24
Great team & customer service!!
Christopher h
00:08 03 Nov 24
Professional, kind and patient. This is the best pediatric dentistry!!!!
Ann C.
23:32 02 Nov 24
Great visit. Kind, friendly and very informative.
madian S.
06:59 02 Nov 24
Excellent service
Sharita C.
23:54 01 Nov 24
Amazing establishment, warming, and welcoming!
Kellie H.
12:25 26 Oct 24
Best place to go if you’re in need of any orthodontics! They are great at what they do and provide a very clean and friendly environment. My daughter got her braces here and every appointment has been great.
Tianna J.
00:58 25 Oct 24
I am so grateful for the wonderful care my children are receiving during their orthodontic treatment. The team's professionalism and kindness is making the process a positive experience.Thank you for everything.
novella M.
23:40 24 Oct 24
Great team! I don’t like the dentist at all. Who does right lol but the staff here is so friendly it don’t bother me. They take their time and are not aggressive with whatever needs to be done. I’m glad I found them. After looking for years, think I finally found a dental home.
novella M.
23:40 24 Oct 24
Great team! I don’t like the dentist at all. Who does right lol but the staff here is so friendly it don’t bother me. They take their time and are not aggressive with whatever needs to be done. I’m glad I found them. After looking for years, think I finally found a dental home.
Crystal E.
01:39 23 Oct 24
They are wonderful
Crystal E.
01:39 23 Oct 24
They are wonderful
Sherita
15:52 22 Oct 24
Knowledgeable staff, Beautiful establishment, Smooth in & out process. Best of all affordable 🙂
Reginald
23:33 18 Oct 24
Very informative and professional
Angela T.
13:24 18 Oct 24
Great place
tina A.
02:09 14 Oct 24
I moved from another state and needed to finish out my treatment for braces. When I called to schedule an appointment, I got an appointment the following week. The staff was friendly and professional. The office very clean and Dr. Brittney was great! I highly recommend.
Rose M.
10:30 13 Oct 24
When you’re with them, you know you’re in good hands!Both of my boys have had their braces here and it has been an exceptional experience. I highly recommend them.Natalie in the front is the best! Kinslie is great too! And so is the rest of the staff. 🙂
P D
00:03 13 Oct 24
Fast and friendly service. Everyone was very nice and greeted us as we entered and once the Dr. finished they explained clearly what my next steps were and how to care for my braces.
Shamill B.
23:36 12 Oct 24
My youngest son goes to this location. I love Burrow Welchel & Culp Orthodontics! They are very nice and friendly, helpful in any way possible and always a cheerful group! I definitely recommend this office. So thankful my dentist recommend them.
Megan T.
01:16 12 Oct 24
I started going to Burrow Welchel & Culp when I needed to get braces myself and when it was time for my sons to start getting consults for braces, I knew I 100% wanted to continue with Burrow Welchel & Culp. They are so incredibly caring, personal, and they take great care of all of their patients, as well as their family. Mary continually goes above and beyond, making sure to check in and make sure you have all the information you need when making the right choices for going forward.I am so very grateful to say that when both my sons went to get their braces, although they were nervous, they left feeling good and said everyone there at the office was so very kind! Thank you for always taking great care of everyone that walks through your doors - no matter the location! So grateful!
Nancy F.
00:06 12 Oct 24
everyone was so kind and appeared to speak softly and positive to the patients. they explained everything and my grandson said he was so relaxed during the putting on the braces.
Nicole M.
15:24 11 Oct 24
Great orthodontist!
Pamela Richardson Wilks, P.
23:43 09 Oct 24
They took really good care. They were recommended as a second opinion to an ortho office that was really rude and inconsiderate. Everyone here was really nice, kind, and the doctor even introduced himself and was far from arrogant. We got the answers we needed and they worked really well with our new dentist, who recommended them. We just moved from Maryland and needed to move our services to North Carolina. Overall, they worked well with my 13 who has Autistic Spectrum Disorder and is Neurodivergent. Thank you so much for all you do. We found the perfect orthodontist!
Pamela Richardson Wilks, P.
23:43 09 Oct 24
They took really good care. They were recommended as a second opinion to an ortho office that was really rude and inconsiderate. Everyone here was really nice, kind, and the doctor even introduced himself and was far from arrogant. We got the answers we needed and they worked really well with our new dentist, who recommended them. We just moved from Maryland and needed to move our services to North Carolina. Overall, they worked well with my 13 who has Autistic Spectrum Disorder and is Neurodivergent. Thank you so much for all you do. We found the perfect orthodontist!
Glenda H.
23:39 09 Oct 24
Muy feliz de que mi hija fuera atendida por este excelente equipo! Desde que llegamos todos muy amables, sonrientes trataron a mi hija muy bien en todo momento preguntaron si estaba bien o necesitaba algo! Cambiaban sus guantes en todo momento y vi cuando terminaron con un paciente limpian y desinfectan todo, también le daban tiempo para poder descansar. Mil gracias por la atención! También tienen personal que hablan español en las 2 sucursales que hemos asistido!
Salvador F.
00:35 09 Oct 24
Amazing service. They turned what could’ve been a dramatic experience into a joyful one!
Salvador F.
00:35 09 Oct 24
Amazing service. They turned what could’ve been a dramatic experience into a joyful one!
Fabia G.
20:14 07 Oct 24
Our experience is great every visit! Everyone is friendly, helpful, and knowledgeable!!
Tara B.
23:47 06 Oct 24
Everyone in the office is professional and nice. Every single visit is smooth and without incident. I’m very pleased with her progress.
Sarah L.
00:40 05 Oct 24
Absolutely amazing. Office is clean and neat! They explained the process for my daughter and was super informative. But most of all they were patient and kind!! 100% recommend!!
Ty B.
00:39 05 Oct 24
At every follow up appointment, my wait is short, I'm always greeted with a smile and the technicians/Doctor always explain everything they’re doing. I’m treated with respect.
Jewel J.
23:40 03 Oct 24
The staff is awesome and the team is caring and supportive. Thank you for my beautiful smile.
Jewel J.
23:40 03 Oct 24
The staff is awesome and the team is caring and supportive. Thank you for my beautiful smile.
ramon B.
11:38 03 Oct 24
I had a chipped a tooth and I called them and made them aware of it that I needed to be seen because I had a dentist appointment. Long story short they worked me in and removed my wires. Awesome job by them
Eloise G.
23:42 01 Oct 24
My third time at BWC Still great attentive service. Any and all questions answered. I feel comfortable when going to BWC. The whole staff is great!
Marilyn T. W.
12:30 30 Sep 24
Dr. Burrow and his staff were phenomenal! They all were patient, kind, and so family oriented! My Grandson had a wonderful orthodontist assistant and so did I! Dr. Burrow showed me such kindness and favor, I was literally brought to tears for who and what Dr. Burrow stands for and how he treated me!
Cece M.
13:23 27 Sep 24
The Team was very professional & attentive. Dr.G took the time & answered all our questions. Ms.Mary I thank you for your exceptional professionalism.
Cece M.
13:23 27 Sep 24
The Team was very professional & attentive. Dr.G took the time & answered all our questions. Ms.Mary I thank you for your exceptional professionalism.
Yhisleim P.
00:26 27 Sep 24
Excellent service once again!
Ciara L.
00:23 25 Sep 24
The doctors and staff are wonderful! Highly recommend them! Thank you for my daughter’s beautiful smile!
Chie C.
23:42 23 Sep 24
Dr. and staff are always professional and pleasant. Love going to this location.
Candice H.
01:13 22 Sep 24
We’ve had nothing but positive experiences at each and every appointment! The staff is absolutely amazing!
Tony F B.
00:41 21 Sep 24
Everyone is always very kind and knowledgeable. The practice is always accommodating. Dr. Jill and the team are always in sync. I actually look forward to my appointments.
Alice J.
00:37 19 Sep 24
Everyone is friendly and service is outstanding!!!
Alice J.
00:37 19 Sep 24
Everyone is friendly and service is outstanding!!!
youssef B.
23:44 18 Sep 24
I had an outstanding experience at Burrow Welchel & Culp Orthodontics - Ballantyne! The staff is incredibly friendly and professional. They took the time to explain each step of my treatment, ensuring I felt comfortable and informed. The office is clean and welcoming, which adds to the overall positive experience. I highly recommend them for anyone in need of orthodontic care. Thank you for the fantastic service!
Kerri E.
23:33 18 Sep 24
the staff in huntersville is amazing!
Kerri E.
23:33 18 Sep 24
the staff in huntersville is amazing!
Molly S.
11:47 14 Sep 24
We love this office! Everyone there does an amazing job with our kids so they always look forward to a visit. My 4 yo is still wearing his prized shirt from his first visit and talks about his time at the dentist months afterwards. Highly recommend for a first time pediatric appointment!
Steve N.
23:36 13 Sep 24
I look forward to my appointments, and I am pleased with my progress thus far. All of the orthodontists and associates are highly skilled, professional, personable, and efficient. I would highly recommend Burrow Welchel & Culp to anyone in need of orthodontic treatment.
Gary B.
01:40 13 Sep 24
I had a great experience getting my braces adjusted, quick easy! Thanks
Gary B.
01:40 13 Sep 24
I had a great experience getting my braces adjusted, quick easy! Thanks
Tonya D.
23:59 12 Sep 24
We love this place. The employees are always pleasant. We never have to wait long and they ask know they are doing. Everyone seems to be happy with their job. That's a rare thing these days. My son and I appreciate the work they do.
emily P.
00:00 11 Sep 24
Very friendly and professional 👌.
emily P.
00:00 11 Sep 24
Very friendly and professional 👌.
Amber P.
07:48 10 Sep 24
I cant wait to start dental work with this place of service. I was glad I came for my consult. Got good information and I believe that my smile will be better when I start my journey. Everyone was nice. Facility was elegant.
Elliott A.
02:06 09 Sep 24
My experience was a good experience on Thursday
Shavenna L.
02:22 07 Sep 24
Great and wonderful experience. Very professional and thorough.
Laura P.
00:42 07 Sep 24
Our experience has been outstanding. Great from the start to finish!
Gwen T.
00:12 07 Sep 24
The staff and Dr's at Burrow Welchel & Culp are so friendly and helpful. I always know the treatment plan before I arrive for my appointment. It makes me feel at ease to know what to expect. I would also like to give a special shout out to Judith Thompson and Mary Spears for giving a dynamic presentation to the students at my 'CIS Career Fair' at Governors' Village STEM Academy this spring. They also provided our middle school students not only with great information, but they also brought oral hygiene gifts to give to every student that participated that day. Hats off to everyone at Burrow Wechel and Culp!
Briana B.
23:46 06 Sep 24
It was my first time visiting Burrow Welchel & Culp. From walking in the receptionist was very welcoming, informational and friendly. Getting in the chair with Mary was everything. I felt like we bonded from the moment I sat in her office. I didn’t feel like a patient. We had a great conversation making everything feel natural. She made so comfortable. ! And oh Randi he is such a cutie and sweet calm dog. Everyone there was so nice and I loved that the place was super clean and of course professional. Thank you and I’m glad we chose each other. Me as a patient and you as my orthodontist for my Hollywood smile !
Christie K
13:33 06 Sep 24
Very convenient location to Ballantyne and an easy drive up from SouthEnd! I saw Dr. Alex Culp to finish up my Invisalign treatment and can say nothing but great things. Removing my attachments only took about 10 mins and he made sure there was absolutely no residue and polished my teeth up nicely. The staff at this office is very kind and helpful too. Would highly recommend Burrow Welchel & Culp Orthodontics’s Ballantyne location!
Molly P.
23:40 05 Sep 24
I HIGHLy recommend burrow welchel & culp. Their staff is very professional. They have made my invisalign experience better than I could have ever imagined!!
Molly P.
23:40 05 Sep 24
I HIGHLy recommend burrow welchel & culp. Their staff is very professional. They have made my invisalign experience better than I could have ever imagined!!
Lavon T.
15:35 31 Aug 24
Great experience! Great crew
Shana E.
01:21 31 Aug 24
Top notch team and care!! Love the new office and I always can't wait for my next appointment! Thank you for taking care of my daughter. I loved getting to know Mary and Dr Albert is professional and knowledgeable 😁
Linda F.
23:41 30 Aug 24
Great people. Professional and friendly. Everyone from orthodontist to techs seem extremely competent.
Audrey G.
23:41 30 Aug 24
Everyone was very professional, the dentist explained everything thoroughly also very thorough and prompt service. I would recommend to anyone.
Kim E.
10:23 30 Aug 24
We always have a great experience! Thank you.
Zoe R.
15:45 27 Aug 24
We had a great experience in our years with Burrow Welchel & Culp orthodontics. They treated us like family and we are so grateful for them!
Judy M.
14:35 25 Aug 24
Always a great experience
Cassandra G.
23:40 23 Aug 24
Always a great and comfortable experience for my daughter
Loreen S.
23:44 21 Aug 24
Very nice staff and was surprisingly quick to put braces on my son, about 45 mins!
Carrie J.
14:32 20 Aug 24
Both the staff and services were amazing! So glad I chose BW&C for this journey!
Carrie J.
14:32 20 Aug 24
Both the staff and services were amazing! So glad I chose BW&C for this journey!
Vaton U.
00:14 20 Aug 24
Our visit to Burrow Welchel and Culp Orthodontics was relieving. The staff made us feel at ease and comfortable. Dr Burrow was thorough and solution oriented.
Sharonn K.
19:23 17 Aug 24
They did an excellent job. They made my daughter feel comfort by explaining every step. The staff was amazing.
jssherrard
13:34 17 Aug 24
I'm incredibly grateful to be a Burrow Welchel & Culp patient. Dr. Britney is awesome! The always-friendly staff at BW&C offer great customer service and excel at explaining every step of the process. I particularly appreciate their ability to help their patients feel comfortable during treatments. Even an anxious old-guy like me! It's exciting to witness the gradual-but-undeniable improvements in my smile, and it's incredibly reassuring to know that I can rely on BW&C to keep that smile looking happy & healthy for the rest of my life. I'd always hoped to avoid orthodonture, and I never would have guessed that I'd have braces in my mid-fifties! But the folks at BW&C have made it so easy, I kinda wish I had done this years ago. If you need orthodonture, or even if you just want a better smile, don't wait. Go talk to the doctors at BW&C and start looking forward to your best smile today!
Maria L.
00:22 17 Aug 24
Very wonderful and pleasant with my son and myself. A great Denist office I would recommend to everyone.
Natalia L.
23:37 16 Aug 24
Staff is always welcoming and patient. Makes my kiddo feel secure.
elijah H.
23:35 16 Aug 24
Been great love it 💯💯💯💯
Margo D.
01:57 16 Aug 24
Very professional and customer satisfactory
Alison V
01:16 16 Aug 24
As soon as you walk in, Mimi is amazing, all of the techs are so friendly, and the Drs make a point to update the parents along the way!
Judith M.
00:57 16 Aug 24
Great job my daughter has a braces is not complaining about a pain thank you
Joseph V.
23:51 15 Aug 24
Mary and Doctor G was very helpful during my visit. Making sure all my questions were answered and giving the best next step I should take for my teeth.Everyone is friendly and welcoming! I would recommend this place.
Joseph V.
23:51 15 Aug 24
Mary and Doctor G was very helpful during my visit. Making sure all my questions were answered and giving the best next step I should take for my teeth.Everyone is friendly and welcoming! I would recommend this place.
Novella C.
23:43 14 Aug 24
I love this practice. I am always treated well and seen quickly. Each appointment moves efficiently without making me feel like they are rushing me out.
Novella C.
23:43 14 Aug 24
I love this practice. I am always treated well and seen quickly. Each appointment moves efficiently without making me feel like they are rushing me out.
Karina L.
00:35 14 Aug 24
They are kind to you and they serve you very quickly, which I love.
Karina L.
00:35 14 Aug 24
They are kind to you and they serve you very quickly, which I love.
Erinn M.
00:05 14 Aug 24
Awesome service and excellent people. Wonderful visits as always. I great news Debrace date Sept 25, 2024.
Chantel J.
06:14 10 Aug 24
Great staff, great experience, clean office!
Courtney J.
03:56 10 Aug 24
Great environment and friendly staff!
Yonis henderson M.
00:59 09 Aug 24
Excelente atención
Suzanne R.
23:41 08 Aug 24
Shelby is amazing, personable, knowledgeable, caring and loves what she does.Dr. Alex is meticulous and in my option, that is very import when getting braces.
Sugarhill W.
11:31 08 Aug 24
Great experience per usual
Sugarhill W.
11:31 08 Aug 24
Great experience per usual
Tai K.
11:19 08 Aug 24
Great People Great Service!
Patrick A.
23:52 03 Aug 24
The doctors and staff are genuine, authentic, and personable, imbuing their professionalism and expertise with kindness.
Karina S.
12:11 02 Aug 24
Amazing treatment, really appreciate the calmness, can’t wait to have a straight smile🙏
Carrie B.
00:18 02 Aug 24
This week I took two of my children to see Dr Goody for a consult and also had one myself. I was very impressed with Mary his assistant and also Dr Goody. I have a previous major nerve injury from a previous dental procedure and Dr Goody was very caring and mindful of the pain I live with and made sure to discuss my case with my general dentist who’s been a vital part of my recovery and treatment after a very unexpected complication (caused by someone else). Both of my children have their own needs and Dr Goody was in no way in a hurry to over treat or to push us into care that my kids aren’t fully in need of just yet. He was thorough in explanation and telling me what to expect and when we may need to start interventions for them.I was impressed with their office staff as well and the facility is beautiful and clean and easily accommodated me and my three children during our visit. Mimi at the front desk was kind and helpful and got my payment squared away and also scheduled all three of our next appts. I am excited to start Invisalign with them in September and I know I am in the best hands. After a nerve injury from a previous dental procedure I can be guarded and unsure of physicians but I have zero concerns or worries about the care provided and I am thankful for their attentive care.Wonderful practice with caring and professional staff.
Sonia G.
12:36 01 Aug 24
Excelente costumer service
Stacey R.
01:12 01 Aug 24
Highly recommend going here for treatment the staff is amazing & very caring to your needs as a patient. Very great with bed side manner. Mary at the front desk is very sweet and goes out of her way to keep great communication I love coming in knowing I am leaving work the best treatment possible and if any problems occur I can reach out and actually talk to someone and not have to leave a message!
Stacey R.
01:12 01 Aug 24
Highly recommend going here for treatment the staff is amazing & very caring to your needs as a patient. Very great with bed side manner. Mary at the front desk is very sweet and goes out of her way to keep great communication I love coming in knowing I am leaving work the best treatment possible and if any problems occur I can reach out and actually talk to someone and not have to leave a message!
Aydee A.
23:43 31 Jul 24
This orthodontist was recommended by my daughter's pediatric dentist. Installation of braces was quick and easy, I literally saw results overnight! Best of all my daughter isn't complaining of any pain.
Giomer Suarez A.
00:38 29 Jul 24
Great staff, Dr. Britney is very nice and knowledgeable
Giomer Suarez A.
00:38 29 Jul 24
Great staff, Dr. Britney is very nice and knowledgeable
Margaret T.
01:39 28 Jul 24
On Friday 7/26/24 I saw Dr. Brittany and she was very patient and made me feel comfortable. She took the time to explain next steps and set my expectations. I left the office feeling better than when I got there.
Margaret T.
01:39 28 Jul 24
On Friday 7/26/24 I saw Dr. Brittany and she was very patient and made me feel comfortable. She took the time to explain next steps and set my expectations. I left the office feeling better than when I got there.
Bill P.
23:57 27 Jul 24
Always fast and friendly and pleasant
Vera M.
01:09 27 Jul 24
My experience was great everyone was nice to me.
A M.
23:38 26 Jul 24
The staff at the Mallard Creek location is fantastic! They are professional, friendly, and wonderful. My son and I have been going there for treatments for the past 11 months. Dr. Willett as well as the other dentists tending to us, and her dental technicians have worked a miracle on my teeth. They look better than ever! I’m confident that once my treatment is concluded, I will have an amazing smile. I would definitely recommend this location.
Joseph G.
23:33 26 Jul 24
Outstanding care and thorough explanation of process. Strongly recommend!
Lashika T.
23:58 24 Jul 24
I was very pleased with the staff, everyone was so nice, and friendly. My Son had a very pleasant experience, it was a quick process from start to finish. Thank you, to the entire staff, I’m a happy Mama on this end.
Mikel L.
23:46 24 Jul 24
Both me and my son had braces with Dr. Alex and were very pleased with his excellent care. All the staff at this office are great. Highly recommend!
Helen G.
01:47 21 Jul 24
Attentive to my needs, responsive to my questions, and friendly!
Santa G.
23:32 20 Jul 24
We love BWC! My daughter and I are both patients! They take good care of us.
Wayne R.
01:08 19 Jul 24
Great Orthodontic Team. Staff is very talented, professional, yet caring and friendly. They treat you like family, and make sure you are ok during each visit, and work with you as needed. HIGHLY RECOMMEND!!
Wayne R.
01:08 19 Jul 24
Great Orthodontic Team. Staff is very talented, professional, yet caring and friendly. They treat you like family, and make sure you are ok during each visit, and work with you as needed. HIGHLY RECOMMEND!!
Antonio A.
12:14 17 Jul 24
Love the entire staff. Everybody is so friendly and energetic. I actually look forward to my appointments
Antonio A.
12:14 17 Jul 24
Love the entire staff. Everybody is so friendly and energetic. I actually look forward to my appointments
Victor R.
01:54 14 Jul 24
My sister recommended me to them as she’s been going there for quite some time. I needed braces so I gave it a world. Coming from a sales and service background, I always pay extra attention to things like body language and how they greet you at the door. Literally everyone there had a smile on their faces from the moment you walk in until you check out. I never thought i would walk out with braces the same day as my initial consultation, but with the knowledge and expertise that Mary provided, I pulled the trigger immediately!
Valarie J.
23:50 11 Jul 24
Dr Brit never sees to amaze me, how she takes time with the patience and display genuine vibes and empathy. This journey with my daughter braces has been a sealmless process, with amazing staff and care. Dr Brit is a beautiful soul with a smile that lights up any room she cares so deeply for patience and goes above and beyond my daughter has been provided top care as well as any patient . It's always clean, staff are always nice and in good spirits they even educate the kids and adults on the up keep of braces at home care it doesn't get any better. I'm so thankful for all staff here at Burrows and Welchel Rock Hill SC location I value genuine customer service and really appericate the staff here . Dr Britanti you rock keep doing what you do best shining bright like a diamond giving amazing smiles oneday at a time this is the best Orthodontics with top tier standards in the area as well other locations.
Magdalena L.
11:04 11 Jul 24
The staff at this location are awesome! I was so scared to go to places by myself so when I walked in super welcoming, very friendly, and made me feel at ease. They explained the process of my current braces goals and the future ones as well and answered the questions I had which was amazing as well! This company is the one to go get your teeth checked out for!
Janeiel
00:15 11 Jul 24
Mary and all the other girls as well as Dr. Emily are very awesome knowledgeable funny always get the job done and make you feel like you’re not just a patient you’re a part of the team I would recommend her to anyone.
Janeiel
00:15 11 Jul 24
Mary and all the other girls as well as Dr. Emily are very awesome knowledgeable funny always get the job done and make you feel like you’re not just a patient you’re a part of the team I would recommend her to anyone.
yamirca ceballos de V.
00:00 11 Jul 24
Excellent service, very friendly staff.
Cinthya C.
23:38 10 Jul 24
They did a great job on my son. They are very professional.
Danetrice S.
23:35 10 Jul 24
Awesome staff! Clean environment! Always felt welcomed!
Danetrice S.
23:35 10 Jul 24
Awesome staff! Clean environment! Always felt welcomed!
Allison Blair Blair Realty L.
11:44 10 Jul 24
Doctors and staff are amazing and always accommodating!
Allison Blair Blair Realty L.
11:44 10 Jul 24
Doctors and staff are amazing and always accommodating!
Lucy M.
23:31 05 Jul 24
Mary is the best.
Edward U.
13:56 05 Jul 24
The staff is always very helpful and friendly. I love the difference in how stright my teeth are today. I am not ashamed to smile showing my teeth any longer. 😁
Edward U.
13:56 05 Jul 24
The staff is always very helpful and friendly. I love the difference in how stright my teeth are today. I am not ashamed to smile showing my teeth any longer. 😁
Julia B.
01:18 05 Jul 24
Me and my family had good experience
Dawn S.
01:17 03 Jul 24
Very pleased with BW&C! The care and attention given to every detail has been fantastic and everyone on the team is amazing!
Lauren C.
00:48 03 Jul 24
What an amazing experience with Dr. Sam and Elizabeth. I was a bit nervous going in because a crown came loose while pulling out my aligners. Given the fact I am between dentists, Dr. Sam was very accommodating and fixed the crown back on my tooth. Elizabeth has such a kind and caring manner. She was very understanding about my nervousness about putting the trays back in and stood right next to me when it was time to take the trays back out, even held the mirror for me.I highly recommend this group for any orthodontia work.
Ariarojo3
00:20 03 Jul 24
BURROWWELCHEL& CULP!! Orthodontic! Grate place,, I feels so confortable, on every visit, my childrens had a treatment , when they was little! Now is my turn! I really wont to give a BIG!! Thanks to MARY!! She is a grate person. And she help me a lot , specially whit my start process!! 💯
Ariarojo3
00:20 03 Jul 24
BURROWWELCHEL& CULP!! Orthodontic! Grate place,, I feels so confortable, on every visit, my childrens had a treatment , when they was little! Now is my turn! I really wont to give a BIG!! Thanks to MARY!! She is a grate person. And she help me a lot , specially whit my start process!! 💯
Loreen S.
23:40 30 Jun 24
Very friendly staff at both locations! Highly recommend them, I just wished they had a location in Union county.
Whitney G.
00:11 29 Jun 24
The staff was very friendly. The doctor was too We will be returning for braces. The office is very clean and neat and very up-to-date. I love a upscale office they treat you like they have known you!
Wendy A.
13:45 28 Jun 24
100% recomendable todos fueron muy amables
Alesia P.
00:12 28 Jun 24
It was a very good experience. The consultation that was very thorough. Very friendly and personable staff. They were very honest with me about my expectations.
Katrena D.
23:52 27 Jun 24
Hospitality was more than amazing work was more than amazing as well
chafik el M.
01:12 27 Jun 24
Dr Alex and the team are great
Celeste M.
23:51 26 Jun 24
Dr Burrow & his staff greeted us warmly with a 8 am appt! Very quick & knowledgeable! Even offered a tired mom coffee lol Great environment! Glad to be a patient of theirs !!
Lady S
00:18 23 Jun 24
My experience here has always been remarkable, the staff is extremely pleasant and the office is always very clean.
Lynette G.
23:37 21 Jun 24
Friendly staff. My son is always treated well.
Jada C.
23:46 20 Jun 24
Everyone was friendly from the beginning(had to get X-rays) to the end(braces put on), they made my daughter’s transition so smooth! I highly recommend And excited about this journey for my daughter with her braces.
Rose M.
11:24 19 Jun 24
Look no further, this business is top notch and you can tell when you are there.Clean, courteous, and very communicative in what I can expect.🙂Great and friendly front staff, superior, dental, hygienist, and outstanding orthodontists.You’re treated like a family here. ✨
Cristy R.
01:20 18 Jun 24
I walked in to come up with a plan for my braces and walked out with braces on. From start to finish the professionalism and level of dedication and care is simply over the top. Treatment plan was customized for best results to my particular problem, the staff was absolutely lovely and friendly, and Dr. Burrow was on top of every step in my care and treatment. I couldn’t be more satisfied and excited about the journey ahead for my smile. 😃
Karen S
00:11 18 Jun 24
They took me last minute on a Saturday and treated me amazing.
Isabelle P.
14:59 17 Jun 24
Such a great experience here. Staff was very friendly and efficient.
Devon M.
02:19 15 Jun 24
Me and my daughter definitely had a great experience here. The staff is nothing short of amazing and the facility is so clean nice abs specious. They really took the time out to inform us on everything any parent abs child needs to know before getting any kind work. I loved the honest feed back I was given. I would highly recommend coming here to anyone
Tiffany S.
23:43 14 Jun 24
They are patient, knowledgeable and genuinely caring people. You won’t find a better orthodontist and team to support you during your braces treatment.
James B.
15:58 14 Jun 24
Aaron feels that Burrow, Welchel and Culp did an exceptional job installing his braces. The Assistants exercised great care for his feelings ensuring that pain was minimized. The surrounding atmosphere was quite comfortable.
nancy
15:22 14 Jun 24
Everyone was friendly and informative.
Diane M.
01:42 14 Jun 24
Very professional.
Lisa P.
18:41 13 Jun 24
Awesome experience, went in for a consultation, they explained everything and answered all of my questions!
Honey D.
03:14 09 Jun 24
They are great ! The process went smooth ! I definitely recommend ! 😊
Shameika B.
14:10 08 Jun 24
Loved it here! First time I ever heard of clear braces!
The Adams F.
23:39 06 Jun 24
Everything went great, staff was awesome & answered all the questions we had.
Ms. D.
12:03 06 Jun 24
I went to get a Consultation to weigh my options for braces or Invisalign and the office was really awesome and helpful. First they fitted me in when I went to the wrong location they were really nice and did not make me reschedule my appointment. I live the fact that they discussed all the payment options. I would recommend them. I’m currently weighing my options between the two.
Adriana S.
09:45 06 Jun 24
The office is clean, airy and inviting. From the moment you walk in you feel welcomed and taken care of. The staff is friendly and patient to explain the visit and subsequent steps. I wold highly recommend this place for all your orthodontist needs.
Chie C.
00:21 05 Jun 24
Always love going to their Fort Mill office. Very pleasant and caring staff
Susie T.
23:30 02 Jun 24
Dr. Coombs was very gentle and described in detail what he was doing and why.
deidre S.
13:19 02 Jun 24
I love this place Brenda is very loving and kind I will recommend her to everyone that need to go there
Alexis W.
00:00 02 Jun 24
My daughter loves coming for her appointments - it’s just like hanging out with friends!
Kate M.
18:45 01 Jun 24
Friendly, informative, communicative, and patient.
Kate M.
18:45 01 Jun 24
Friendly, informative, communicative, and patient.
Rebekah R.
23:53 31 May 24
Great experience
Michelle
23:41 31 May 24
They are friendly and quick with every session!
Al M.
12:37 31 May 24
Staff very friendly. Receptionist was very welcoming. Both the dentist, and hygienist was very patient with my son, who was very scared/nervous to get braces. I would definitely recommend!
Shontell J.
23:45 30 May 24
My son and I were both happy with his experience. Staff was very quick and nice. Super clean place. We love it there.
Mobolade A.
21:50 30 May 24
We had a great experience!
Crystal D.
20:17 30 May 24
Our experience was wonderful. The dr took her time explaining everything very well. We left feeling confident in our decision to continue treatment here.
Crystal D.
20:17 30 May 24
Our experience was wonderful. The dr took her time explaining everything very well. We left feeling confident in our decision to continue treatment here.
LAWANDA T.
14:45 26 May 24
SOME OF THE NICEST SWEETEST PROFESSIONAL PEOPLE. THAT CARES AND MAKE SURE YOU ARE TAKEN CARE OF.MY BABY SHERMORI LOVE IT THERE SHE KNOWS SHE IN GOOD HANDS SHE SAY MA I CAN GO IN BY MYSELF 😊
SL M.
23:39 25 May 24
I had a great and professional conversation and experience. Mary was very personable and compassionate. I appreciated the respect and kindness from the staff.
Kenitra P.
01:18 23 May 24
Really great experience for my son. He still has some work to get done but I'm pleased with the service that has been provided thus far.
H. Stanley H.
23:50 20 May 24
I completed my treatment today, and Jaquelinne took very good care of me. I am very pleased with the results, and I’d recommend this practice to anyone who wants to achieve a fabulous smile!
Quinton B.
13:47 18 May 24
Exceptional service and excellent quality. They have a variety of different products and prices for all types of preferences & incomes. I will be starting my treatment soon!
Nicole O
02:23 18 May 24
Love the staff at this location!
Faye H.
01:05 18 May 24
Mary,and all the staffs are freaking awesome they like family and doc Alex geeezzz naw but they all are great
Heather K.
01:22 17 May 24
I love this place! Everyone is so nice and friendly. They go above and beyond getting to know the patients and making it a great experience.
Heather K.
01:22 17 May 24
I love this place! Everyone is so nice and friendly. They go above and beyond getting to know the patients and making it a great experience.
Susan A.
23:35 16 May 24
Staff and doctors are always so friendly. My son is great hands and on his way to a beautiful smile!
Nicole H.
02:55 13 May 24
Always have a good experience when l go. Staff and doctors are friendly and explain everything.
Jamie S.
23:47 11 May 24
Great place!!!
Cookie
23:34 11 May 24
From my first visit to current, the staff has been very friendly, professional, and caring. I would recommend this location without a doubt.
Oksana G.
10:30 11 May 24
Every appointment in and out, staff is very well trained, everyone is so nice!
Brittany C.
23:39 07 May 24
Every staff member is so kind! They have been great with my 11 year old & the bonus for me was the affordable payment plans!!
Jasmine N.
00:19 07 May 24
Nice, clean facility. All the staff were very nice & friendly. They offered us drinks and we didn't have to wait long. Love this place 🤗
Emily H.
23:35 04 May 24
Great orthodontist!! The staff and doctors are friendly, helpful and well-trained. I can’t believe how fast my daughter’s teeth are straightening! We are so happy with this practice!
Nora G.
12:49 04 May 24
So far the experience has been wonderful. All of my questions/concerns were addressed promptly. The University location has ample parking space and it is a great looking facility- and the staff is friendly 😁
Erica T.
00:53 04 May 24
My son always get in there and out very fast !
Carey C.
23:47 03 May 24
Everyone was very kind and considerate with my son. Would definitely recommend!
Naomi S.
16:53 03 May 24
I have had wonderful results with my invisilign as an adult who never had braces. My teeth are completely straight. But what sets the Mallard Creek location apart are staff members like Mary, who have gone above and beyond with their kindness and customer service! Thank you Mary!!!
Sisi M.
11:42 03 May 24
We were taken inside as soon as we walked in. The service was fast and every one was super friendly. Dr. Culp was wonderful and gentle while working with my son. I am very happy with the practice.
Donna T.
02:01 03 May 24
They didn’t make us wait, explained what they were doing, and how I should care for braces. We were offered coffee and hot cocoa. Hospitality was great. Everything was clean. Love this group
barbara C.
23:31 01 May 24
Great Customer Service
John C.
16:12 28 Apr 24
Excellent orthodontist network, I would recommend any location. They are all amazing!
Kemia Ervin (.
23:51 27 Apr 24
Best orthodontist!
SAMUEL B.
19:44 27 Apr 24
Excellent service, friendly and professional staff. Keep up the good service
Nadege L.
17:42 27 Apr 24
An amazing staff and doctor. Our son had a unique dental/ortho issue and they were incredible in helping us. Excellent facility but even more so… the heart of the staff.
Ceelo D
21:21 25 Apr 24
Outstanding experience. it’s never too late to get the smile you deserve! Dr. Emily and staff all made me feel very welcome, walked me through the process step by step and got me started the same day! #milliondollarsmileloading
Ceelo D
21:21 25 Apr 24
Outstanding experience. it’s never too late to get the smile you deserve! Dr. Emily and staff all made me feel very welcome, walked me through the process step by step and got me started the same day! #milliondollarsmileloading
G N.
23:52 24 Apr 24
What a wonderful experience we had at this dentist my son was so relaxed and happy they explained everything the staff was very friendly and easy going nice clean office and they took time to care how we felt and if we had any concerns. I love this place and would recommend it to everyone. Thank you
Jacqueline H.
16:49 19 Apr 24
Great place
will H.
18:57 18 Apr 24
The staff is very professional. They care about you. Wait time has always been less than 15min--usually less than 10. I would highly recommend Burrow and Welch
will H.
18:57 18 Apr 24
The staff is very professional. They care about you. Wait time has always been less than 15min--usually less than 10. I would highly recommend Burrow and Welch
Stephanie G.
23:54 16 Apr 24
Everyone is personable and knowledgable. Always a great experience.
Stephanie G.
23:54 16 Apr 24
Everyone is personable and knowledgable. Always a great experience.
Jennifer E.
23:33 16 Apr 24
Everyone was so nice, professional and helpful! I highly recommend this office and Dr. Spencer was very informative and friendly.
Rochelle W.
11:30 14 Apr 24
The staff is so professional , the office is very clean, and their ortho work is optimal.
Amya B.
00:09 13 Apr 24
Everyone was so nice and they made sure to explain to me what was being done
LaRhonda C.
12:08 12 Apr 24
They are very patient and understanding when it comes to children who need patience. Dr. Coombs is the best!!!!
Neisha P.
23:54 10 Apr 24
Very friendly and helpful with the questions I had 😊
Neisha P.
23:54 10 Apr 24
Very friendly and helpful with the questions I had 😊
Ibrahim F.
23:10 07 Apr 24
Friendly accurate work professional in the field would recommend them to all my friends
alla S.
02:07 07 Apr 24
Me and my 12yo daughter very like clinic and doctors, especially dr Britney and her assistant Alexis! They were very kind attentive and explained to us in detail the situation and possible solutions to our problem,equipment in the clinic is new and modern and this is definitely an additional advantage over others!I will definitely recommend you to my friends!!
Chantel J.
23:43 03 Apr 24
The staff is very knowledge and has good prices for dental care.
Chantel J.
23:43 03 Apr 24
The staff is very knowledge and has good prices for dental care.
Tanya
18:54 22 Mar 24
It's always, always positive vibes there and I love it!!!!! Anyone should be honored 🎖 to have such a staff!!!
Tanya
18:54 22 Mar 24
It's always, always positive vibes there and I love it!!!!! Anyone should be honored 🎖 to have such a staff!!!
Katie G.
01:48 20 Mar 24
Very happy with consult and first stage of braces. Both son and daughter have very sore mouths but very expected after getting them yesterday. In no time they’ll forget they have braces.Front office staff was very patient when trying to figure out Flex along with a payment plan.Beautiful, clean, open space and best part was my son has such anxiety with anyone touching his mouth and me not being close by. He was able to listen to his AirPods and I was able to sit on a bench near him. He said that made all the difference.
MsQueenRo
23:38 19 Mar 24
We had a great experience but even more so, my 11 year old had a great experience! Of course she was nervous for her first time getting braces but Mary was so knowledgeable and patient. She explained she explained step and put my daughter at ease. I may have to get braces myself one day and if so, I want Mary to do it 😅
MsQueenRo
23:38 19 Mar 24
We had a great experience but even more so, my 11 year old had a great experience! Of course she was nervous for her first time getting braces but Mary was so knowledgeable and patient. She explained she explained step and put my daughter at ease. I may have to get braces myself one day and if so, I want Mary to do it 😅
Kelley C.
01:12 15 Mar 24
I give this office 5 stars. I’m still currently on my Invisalign treatment but the ortho that I see has been great and everyone that I’ve met so far has been so nice and helpful when I have any questions about my treatment. I def would recommend this office to anyone who’s looking to get dental work done!
Kelley C.
01:12 15 Mar 24
I give this office 5 stars. I’m still currently on my Invisalign treatment but the ortho that I see has been great and everyone that I’ve met so far has been so nice and helpful when I have any questions about my treatment. I def would recommend this office to anyone who’s looking to get dental work done!
Kerry H.
23:42 14 Mar 24
Great team to work with!!!
Kerry H.
23:42 14 Mar 24
Great team to work with!!!
Michael B.
23:57 13 Mar 24
Great experience.
Leslie L.
00:30 13 Mar 24
My daughter and I were early for her appointment and we were seen early. Dr. Burrow and his assistant were very nice!!!
Leslie L.
00:30 13 Mar 24
My daughter and I were early for her appointment and we were seen early. Dr. Burrow and his assistant were very nice!!!
Lanny S.
23:32 12 Mar 24
Completely wonderfull and pleasureable. Treated like a family member, smiles and fun. But very professional
Lanny S.
23:32 12 Mar 24
Completely wonderfull and pleasureable. Treated like a family member, smiles and fun. But very professional
Jelissa D.
18:20 10 Mar 24
Burrow Welchel & Culp Orthodontics - University, I highly recommend this orthodontist for their exceptional customer service. They were not only pleasant and accommodating, but they also made my child feel at ease during their visits. I have had a great experience with this company and would highly recommend them to anyone in need of braces. Their dedication to providing top-notch service truly sets them apart.
kayla A.
01:07 10 Mar 24
The best ortho I could've asked for! I made an appointment for my consultation and ended up getting braces the same day! They went into full details about the entire process and the difference of alignment choices for my smile. Everyone was so nice and a great help! Mary was the BEST during my consultation and made me feel very comfortable. The entire process was very easy and went by quickly. I 100% recommend!!
Stacy W.
00:31 10 Mar 24
Great dr, very clean and nice office excellent facility’s and treatment. Very happy with our choice of Dental orthodontic office.
Cindy K.
12:00 09 Mar 24
Personal, professional and informative during my first consult. Same with my second appt for treatment.
Cindy K.
12:00 09 Mar 24
Personal, professional and informative during my first consult. Same with my second appt for treatment.
Aryan M.
03:36 08 Mar 24
Love it here! They are all doing a wonderful job! Very happy with the process and how far I’ve come!
Aryan M.
03:36 08 Mar 24
Love it here! They are all doing a wonderful job! Very happy with the process and how far I’ve come!
Ana Paola Perez C.
00:39 06 Mar 24
Just a quick note to say thank you for the wonderful care you're providing for my son Patricio. We've seen amazing progress and are truly grateful for your expertise and dedication. Also, thanks for all the hard work of your team!Warm regards,Ana Montoya---
Shavon W.
00:55 03 Mar 24
The office is beautiful, everyone was so nice and processional! They offer different packages and are very affordable. I looked at a few office to get my Invisalign but definitely won’t be looking any further!!! Burrow Welchel & Culp is where I’ll be going!
Shanna B
00:53 02 Mar 24
Dr. Welchel and Alexis were super patient and very clear on the process, price and expectation. I am excited to start my Invisalign journey.
Farah H.
00:33 25 Feb 24
Every appt we've had at BW&C has been wonderful! We couldn't ask for better care for our girl!
Christine J.
13:25 21 Feb 24
Wonderful, caring and kind staff
Christine J.
13:25 21 Feb 24
Wonderful, caring and kind staff
Ana Melissa Robles B.
23:42 16 Feb 24
Very thorough in explaining the process. The assistant was wonderful. Mary was amazing! Followed up every chance she got, super attentive, she’s wonderful. She really sold me on getting these and explained the benefits. I’m really looking forward to how my smile changes! Can’t wait! Thank you guys!
Ana Melissa Robles B.
23:42 16 Feb 24
Very thorough in explaining the process. The assistant was wonderful. Mary was amazing! Followed up every chance she got, super attentive, she’s wonderful. She really sold me on getting these and explained the benefits. I’m really looking forward to how my smile changes! Can’t wait! Thank you guys!
Mona K.
01:14 16 Feb 24
Always friendly. Great staff
Mona K.
01:14 16 Feb 24
Always friendly. Great staff
Roger C.
01:54 15 Feb 24
Great experience!
Jim and Joy A.
01:31 15 Feb 24
Everybody in the office was so kind and had smiles on their faces. Very caring office who answered all our questions.
Travis “T” S.
00:35 11 Feb 24
Very nice people and have good coffee !
Cindy C.
13:47 09 Feb 24
Every single person on the staff at every location we visited was so helpful, knowledgeable and friendly. Highly recommend all of the Drs in the practice!
Andrew R
01:00 02 Feb 24
Absolutely the next. Dr. Culp and his team are kind, caring, responsive, knowledgeable and expedient. The office is clean and new, lots of what looks to be state of the art equipment.
Angela J.
00:32 01 Feb 24
Very nice place!! Everyone was very polite and nice!
Nancy W.
00:33 27 Jan 24
Awesome experience!!
Norman M.
11:59 25 Jan 24
Great practice!
Norman M.
11:59 25 Jan 24
Great practice!
shequita W.
01:46 25 Jan 24
I have had nothing but remarkable care from my consultation with Mary and Dr. Brittany to my visits with Kelsey and Dr. Emily monthly. They are amazing!! Anytime I needed to get in or had questions they got me right in. Feels like family. I look forward to my visits. All the staff is friendly.
shequita W.
01:46 25 Jan 24
I have had nothing but remarkable care from my consultation with Mary and Dr. Brittany to my visits with Kelsey and Dr. Emily monthly. They are amazing!! Anytime I needed to get in or had questions they got me right in. Feels like family. I look forward to my visits. All the staff is friendly.
meganslife 6.
01:22 25 Jan 24
My experience has been great!! I would recommend.
meganslife 6.
01:22 25 Jan 24
My experience has been great!! I would recommend.
Pinked S.
00:40 20 Jan 24
From start to finish my experience was nothing short of amazing. From the moment I walked in the door and every face that greeted me was kind and went above and beyond. They listened to what I wanted and achieved it! 10/10 recommend. Their customer service is exceptional. Thank you
Nicole M.
00:35 18 Jan 24
I originally went to this same orthodontist as a child with Burrow and Case. I’m so thankful for the pretty smile they gave me and love the fact that now my 12 year old son can be in the same hands to achieve a beautiful smile! This office has a long history of being wonderful orthodontist and as a hygienist myself I am happy to refer them as a great choice for orthodontist.
Nicole M.
00:35 18 Jan 24
I originally went to this same orthodontist as a child with Burrow and Case. I’m so thankful for the pretty smile they gave me and love the fact that now my 12 year old son can be in the same hands to achieve a beautiful smile! This office has a long history of being wonderful orthodontist and as a hygienist myself I am happy to refer them as a great choice for orthodontist.
Miya B.
04:41 13 Jan 24
Amazing communication and quickness! Definitely did expect to get my braces on the same day. However, they had a plan and wanted to get started right away. I love them already!
Miya B.
04:41 13 Jan 24
Amazing communication and quickness! Definitely did expect to get my braces on the same day. However, they had a plan and wanted to get started right away. I love them already!
Misti J.
01:55 13 Jan 24
We were very impressed with every aspect of the office visit to BW&C in Fort Mill. From the initial contact to schedule the appointment, through the consultation, they continued to be friendly and flexible. Dr.Culp helped us clearly understand the process, answered all of our questions and calmed my daughter’s nervousness of the unknown of getting braces. In addition, Alexis shared with us the flexible payment plans, with many options for everyone’s unique needs. I would highly recommend Burrow, Welchel and Culp for your orthodontic needs!Misti J.
Hill C.
01:19 13 Jan 24
It was quick, gentle, and painless. My fav location !
Alison T
19:49 12 Jan 24
We have had a wonderful experience with Dr Alex Culp and staff. Always caring and professional. I would highly recommend this office.
Yelissa G.
02:51 12 Jan 24
Excellent attention
Yelissa G.
02:51 12 Jan 24
Excellent attention
Senterrio L.
00:38 12 Jan 24
The staff is great. Very warm and friendly environment.
Senterrio L.
00:38 12 Jan 24
The staff is great. Very warm and friendly environment.
Jessica M.
00:45 11 Jan 24
I'm 2 kids in and I couldn't be happier. Respectful, courteous, and great staff, with a warm environment. I wouldn't recommend anywhere else.
Jessica M.
00:45 11 Jan 24
I'm 2 kids in and I couldn't be happier. Respectful, courteous, and great staff, with a warm environment. I wouldn't recommend anywhere else.
Isheima C.
00:42 11 Jan 24
Everyone was so kind an friendly! Had lots of patience with the kids! My children loves it there!
Isheima C.
00:42 11 Jan 24
Everyone was so kind an friendly! Had lots of patience with the kids! My children loves it there!
Brooke S.
17:46 09 Jan 24
WOW! I have to say that we have been so very pleased with this orthodontist. Not only did we have our daughter's smile perfected, but now are having our son go through treatment as well. The other day, Miss Mary sat down during our follow-up exam to take the time to not just dictate, but to explain thoroughly to our son how and why to take care of your teeth. She showed him examples of what not to do AND told some wonderful stories to prove her point to him in the short time we were there before seeing Dr. Burrow. I even snapped a pic as I was so blown away by her. ALSO, even better ... wouldn't you know that our son has taken to his oral hygiene in a much more serious tone since that day. Miss Mary has always been wonderful to our family, but this time knocked our socks off! Thank you - thank you - thank you! 🙂
Brooke S.
17:46 09 Jan 24
WOW! I have to say that we have been so very pleased with this orthodontist. Not only did we have our daughter's smile perfected, but now are having our son go through treatment as well. The other day, Miss Mary sat down during our follow-up exam to take the time to not just dictate, but to explain thoroughly to our son how and why to take care of your teeth. She showed him examples of what not to do AND told some wonderful stories to prove her point to him in the short time we were there before seeing Dr. Burrow. I even snapped a pic as I was so blown away by her. ALSO, even better ... wouldn't you know that our son has taken to his oral hygiene in a much more serious tone since that day. Miss Mary has always been wonderful to our family, but this time knocked our socks off! Thank you - thank you - thank you! 🙂
Neicey S.
00:39 05 Jan 24
I’m usually in and out with a smile on my face. Facility is warm and welcoming and the staff are amazing, and now so is my smile 😊
Neicey S.
00:39 05 Jan 24
I’m usually in and out with a smile on my face. Facility is warm and welcoming and the staff are amazing, and now so is my smile 😊
Larenna R.
00:31 05 Jan 24
I love how professional the staff was with my daughter’s appointment. Fast and Friendly and very informative about treatment plan!!!!
Larenna R.
00:31 05 Jan 24
I love how professional the staff was with my daughter’s appointment. Fast and Friendly and very informative about treatment plan!!!!
Judy M.
02:08 30 Dec 23
Great team! Providing wonderful care for our daughter!
Chell S.
01:04 30 Dec 23
Very patient and caring of my 14 YO baby.
Glenda L.
16:13 15 Dec 23
They do a wonderful good
Glenda L.
16:13 15 Dec 23
They do a wonderful good
Jill S.
14:13 15 Dec 23
The team at BW&C is great! They took their time going over options for ortho treatments with us and provided realistic expectations. The entire staff is very friendly and welcoming. Mary and Dr Welchel are awesome!!
Jill S.
14:13 15 Dec 23
The team at BW&C is great! They took their time going over options for ortho treatments with us and provided realistic expectations. The entire staff is very friendly and welcoming. Mary and Dr Welchel are awesome!!
Alison G.
01:10 14 Dec 23
Great staff. Quick and professional. Make us feel very welcome!
Sreeja K
04:14 11 Dec 23
We had a good experience here. I recommend this center.
Jessica C.
13:51 08 Dec 23
I took my daughter here for a second opinion while treatment is in progress with another provider. The staff were kind and professional. Dr. Culp provided a thorough consult addressing all of my concerns and provided suggestions on treatment. Wish I had found them before starting treatment elsewhere!
Tamika C
17:03 07 Dec 23
I have heard that the 3rd time is a charm✨ So I initially went for a consult to explore my options as I was displeased with my smile once again. This is my 3rd round.🥴 I inform of my concerns and the smile I want to eventually achieve. Dr. Emily understood and empathized with me. She immediately knew exactly what I needed and set the plan of treatment with the expectation that I will be pleased with the end results. From financials to start of treatment their Orthodontic Assistant Mary was awesome and understood the assignment specifically for me. I opted to go to the new Huntersville office. Everyone one pleasant, inviting, and professional. I was pleased from the initial hello to the exiting goodbye. Thank you!! I’ll see you all in 4 weeks!!Happy Holidays!!Ms. Couther
Tamika C
17:03 07 Dec 23
I have heard that the 3rd time is a charm✨ So I initially went for a consult to explore my options as I was displeased with my smile once again. This is my 3rd round.🥴 I inform of my concerns and the smile I want to eventually achieve. Dr. Emily understood and empathized with me. She immediately knew exactly what I needed and set the plan of treatment with the expectation that I will be pleased with the end results. From financials to start of treatment their Orthodontic Assistant Mary was awesome and understood the assignment specifically for me. I opted to go to the new Huntersville office. Everyone one pleasant, inviting, and professional. I was pleased from the initial hello to the exiting goodbye. Thank you!! I’ll see you all in 4 weeks!!Happy Holidays!!Ms. Couther
Erica A.
10:02 06 Dec 23
I had braces over 10 years ago and my permanent retainer was coming unbraided. My teeth have shifted a little bit from my own fault of not wearing my retainers like I should. Mary discussed options with me and we decided on removing the permanent retainer and have new retainers made to keep the current placement of my teeth. Thanks so much! A great experience and the entire office is so friendly. My kids are going in for consultations next.
Erica A.
10:02 06 Dec 23
I had braces over 10 years ago and my permanent retainer was coming unbraided. My teeth have shifted a little bit from my own fault of not wearing my retainers like I should. Mary discussed options with me and we decided on removing the permanent retainer and have new retainers made to keep the current placement of my teeth. Thanks so much! A great experience and the entire office is so friendly. My kids are going in for consultations next.
Sireana J.
00:59 03 Dec 23
Very welcoming & friendly staff
Robyn J.
02:45 01 Dec 23
always a great experiemce
Robyn J.
02:45 01 Dec 23
always a great experiemce
Natasha F.
10:26 27 Nov 23
Very friendly, quick and professional. ☺️
Michelle G.
01:03 23 Nov 23
We absolutely love Burrow Welchel & Culp! So professional and friendly. Very communicative and concise with the plan, & most importantly very affordable!
Michelle G.
01:03 23 Nov 23
We absolutely love Burrow Welchel & Culp! So professional and friendly. Very communicative and concise with the plan, & most importantly very affordable!
Meghann M.
00:33 23 Nov 23
Always helpful and informative. Did amazing work with my daughter's braces from the minute we started seeing them.
Jillian B.
13:43 22 Nov 23
The office is clean and professional. The staff is very friendly and helpful. Dr. Culp was so kind and knowledgeable. We had a wonderful experience!
Sherry C.
00:35 22 Nov 23
Great staff
No O.
00:43 19 Nov 23
Shelby was kind, patient and very informative. She made sure all my questions and concerns were answered to my satisfaction and was very knowledgeable about my situation. Dr Coombs was also very professional answered all my questions very informative on the procedure that I may need. He also answered all my questions and made sure I was satisfied with any concerns I had. The office is very clean and the people were nice.
stephen B.
14:50 18 Nov 23
Timely, friendly attentive, knowledgeable. That's only 4 stars , but they deserve 5
Agustina T.
11:56 18 Nov 23
Mi hija se recupero muy rápido. Gracias
Tina C.
01:46 17 Nov 23
Very professional and caring. They did an amazing job! Thank you.
Brandy R.
00:36 15 Nov 23
Super friendly down to earth group of people. Highly recommend!
Cecy M.
15:42 13 Nov 23
Son muy amables
Juan R.
19:13 12 Nov 23
The team was amazing but Lindsey McConell helped calm my daughters nerves down for her Wisdom tooth extraction. Answered all of our questions and made us feel welcomed.
Cathy S.
14:29 12 Nov 23
Had a great experience here! Everyone was super friendly. All my questions were answered and everything was explained well before the procedure.
Josette E.
02:12 12 Nov 23
The service they gave my daughter was excellent couldn't have expected more
Stephen C.
23:43 11 Nov 23
Wow!!!!! ⭐️⭐️⭐️⭐️⭐️⭐️+⭐️Customer service from start to finish was amazing!!!!! The entire staff was very friendly and helpful and explained everything thoroughly and most importantly, they were very patient with my questions and concerns. I highly recommend them!!!!!!
Jennifer H.
00:37 10 Nov 23
My son has autism so it's really hard to find a dentist who not only listens to me as a parent but also listens to my kid and helps my kid with his autism without showing any sign of judgment. I had no issues whatsoever with any of the staff there especially with Dr Byrd Kat. Everyone was incredibly nice helpful and professional and everything was explained to me to where I did not have to have a list of questions before I went in there. Normally I asked a thousand questions anywhere I go especially regarding my kid but they were able to answer all my questions before I even had a chance to ask any questions. Which was very refreshing. And they took great care of my son with autism especially with his sensory issues and everything. I am definitely going to be going back to that place and I will recommend them to anyone they were awesome.
Aaliyah T.
11:09 09 Nov 23
Great staff and great service
Aaliyah T.
11:09 09 Nov 23
Great staff and great service
Luis V.
01:08 08 Nov 23
Excelente muy amables y todos
Islam H.
00:51 08 Nov 23
Thank you 😊
Valarie J.
00:08 04 Nov 23
Awesome staff always.
Amanda C.
23:36 03 Nov 23
Excelente atención ☺️
Stephanie L.
10:45 28 Oct 23
Super helpful, great communication, answered all of our questions and helped us come up with a plan we were all comfortable with.
Stephanie L.
10:45 28 Oct 23
Super helpful, great communication, answered all of our questions and helped us come up with a plan we were all comfortable with.
Juan R.
23:34 25 Oct 23
Thanks to all the team!! You guys are great!! Specially Michelle and Dr. Alex. It’s been a pleasure to be with you guys for 2 years and a half and I really enjoy the process of my new smile .. I just have positive things to say about your practice .. thank you again !!
Bryce M.
23:33 24 Oct 23
Always clean and organized. Staff is extremely friendly.
Trina S.
23:31 22 Oct 23
Great staff!
Trina S.
23:31 22 Oct 23
Great staff!
Southpark C.
20:13 18 Oct 23
I highly recommend this dental practice as they are very professional and flexible. We had a great experience With the friendly staff.
Stacey C.
20:17 16 Oct 23
Great service and staff! Elizabeth answered all of my questions. Natalie was very welcoming at the front desk. Faith and Dr. Alex are helping to make this braces journey as comfortable as can be. The practice is accommodating and the best ortho dental office I've visited. I am looking forward to wonderful service over the next year.
Bossalina B.
23:32 13 Oct 23
Friendly.Clean.Proffessional Staff.Quality Treatment.
Brittany H.
23:40 12 Oct 23
I've been with the orthodontist for over 2 years, 2 different locations. The staff is always very nice and super friendly. They are very patient and detailed oriented
Brittany H.
23:40 12 Oct 23
I've been with the orthodontist for over 2 years, 2 different locations. The staff is always very nice and super friendly. They are very patient and detailed oriented
Carolina R.
21:35 08 Oct 23
I been bringing my son here for his braces. They are super professional and friendly. My son was super nervous, they made the process easy and explain each step of the way. Very happy with everyone!! Will definitely recommend to family and friends
Blair T.
19:17 04 Oct 23
Great team, great service and awesome experience!
Amanda P.
20:10 28 Sep 23
Great experience. Dentist and staff were personable and easy to talk to.
Rika G.
14:21 28 Sep 23
Very professional and informative
Kathy L.
21:23 25 Sep 23
Dr. Culp is a very knowledgeable, kind and —honest— provider, which is greatly dear to us.
Cathy F.
12:05 22 Sep 23
Thorough, accommodating, excellent service from Natalie at the front desk helping me get both kids in for appointments! My kids love Dr Alex- he LISTENS to their concerns as well as mine! They worked a payment plan out for us that was so helpful ( especially with multiple kids) Highly Recommend!
Alex
12:01 22 Sep 23
Great service work staff is very nice. My teeth look and feel so much better. Natalie is great at booking all my appointments while working with my school schedule. Check them out if you need braces!
Bobbie G.
18:30 26 Aug 23
The staff was wonderful. They took care of my child with great care. I couldn’t ask for any better.
Bobbie G.
18:30 26 Aug 23
The staff was wonderful. They took care of my child with great care. I couldn’t ask for any better.
Tonya S.
19:23 19 Aug 23
Friendly staff, made my son feel so comfortable about getting braces and clear understanding of options. Totally recommend.
Tonya S.
19:23 19 Aug 23
Friendly staff, made my son feel so comfortable about getting braces and clear understanding of options. Totally recommend.
Christine L.
17:03 21 Jul 23
My girls had an amazing experience and are excited to go back! Thank you for going over and beyond to make them feel comfortable.
baely
18:43 26 Jun 23
My first time in braces and Michelle was so gentle and calmed my nerves during the entire appointment. Dr.Alex addressed all my concerns with my teeth and curated the best treatment plan! MaryElizabeth helped me with an affordable payment plan that was perfect for me. If you’re looking for an orthodontist I 10/10 recommend Burrow Welchel and Culp Orthodontics, 100 times over.
Jamie R.
18:33 26 Jun 23
Dr Alex is fantastic! I recently completed my orthodontic treatment and had the pleasure of visiting their new office in Ballantyne and my experience was amazing! Highly recommend the entire staff is great.
Kelly R.
15:54 19 May 23
We went to the new dental location in Ballantyne and were very very pleased. The staff was phenomenal. It was my kids first time to the dentist and they made it such a positive experience!!
Kyle P.
14:09 18 May 23
Great people - amazing service. Best orthodontist in the Charlotte area, hands down. Super helpful and always easy to get an appointment!
Samantha R.
14:59 07 Apr 23
My 10-year-old just got her braces on. She was a little nervous about it, but the staff here made her feel so comfortable! Natalie at the front was so welcoming and Bri was just amazing! (everyone was, I just can't remember all their names). It's clean and beautiful and they even have a support dog that will sit with your kids if they need some extra support. I couldn't be happier with our experience.
James S.
13:55 14 Mar 23
Friendly, helpful staff & very informative conveniently located with a modern & clean office.
Sean B.
10:57 11 Mar 23
If anyone has ever thought that slingers are just for young children or teenagers, think again I’m in my 60’s and wasn’t sure until I met the doctors at Burrow Welchel Culp. What a great experience and fantastic results. My self confidence when I smile has improved tremendously. Make the investment into yourself. 5-stars all the way!
Chad H.
20:39 10 Mar 23
Great Office and Team. Every time I come in I feel like a part of their family.
Landon H.
18:49 24 Jan 23
I had a great shadow experience at BWC Orthodontics recently. From the start, the staff was extremely welcoming and the hospitality was great. Dr. Burrow and his crew made it clear that they were passionate about their jobs and excited to be in the office. The patients were satisfied with the results they were seeing and the staff was working hard to get people in and out of the office quickly and efficiently. Definitely a great place to go for those of all ages looking for orthodontic treatment!
Mercedes H.
14:54 29 Nov 22
Absolutely love Dr. Britney and Olivia at the S. Tryon location!!
Dr. Amanda C.
13:47 29 Nov 22
I visit Dr. Brittany at the S. Tryon location, the staff is always helpful, kind, and knowledgeable. Dr. Brittany always walks in with a smile, she greets and speaks to everyone and spreads so much love and joy with her smile. Dr. Brittany is kind, gentle, loving, and personable and celebrates your journey every visit. Dr. Brittany always answers my questions and puts her patient's first. Going to see her is always a joy and it motivates me to keep going on this braces journey. The office is always clean, staff is always prepared and organized 👌 10 out of 10 stars 🌟
Aislinn M.
18:07 02 Nov 21
Just a wonderful place and always happy to bring my kid here they are so sweet, especially Valerie and Dr Brittany
Felicia B.
04:24 04 Aug 21
I cant believe how amazing the customer service was from beginning to end!!!! I went in to get a consultation and walked out with braces! WOW, painless physically and financially! I HIGHLY recommend them!
Marie M.
17:18 31 Mar 21
Dr. Sam And All His StaffMary SpearsAshleaMaryHannahProvided Awesome Patient Service From My Initial Visit To My First Appointment Receiving Braces I've Been Happy With The Service And Care.Hannah Kept Me Informed Of My Up And Coming Appointments EXCELLENT Front Desk!Mary Spears Worked With Me Regarding Choosing The Right Plan Which I Wanted Platinum And The Perfect Payment Option Each Month!Ashlea Assisted With Applying My Brackets And Wiring, She Explained In Detail What She Was Doing Step By Step!!Mary Also Assisted Which Was Awesome To Have Help.... Thank YOU All Who Assist Dr. SAM I'm Excited About This Journey And Chose The Perfect Orthodontist!
Margaret N.
20:38 03 Mar 21
I am a patient of Dr. Welchel, and from my first visit I knew this was the orthodontist for me! My husband and daughter both used another practice which I had consulted but wasn’t pleased with. I am an older adult and wasn’t very sure if this was a good idea for me. But after consulting with Dr. Welchel it became clear to just dive in and I couldn’t be happier! Dr Welchel is brilliant!! She is young, smart, kind, patient and she definitely knows what she is doing! My teeth look fabulous already and I’ve only been in braces for 6 months! The Mountain Island staff is great every one that has worked on my teeth are experts at their craft! I made the right decision choosing Burrow and Welchel. I have referred so many people and they are also pleased! Thank you Dr. Welchel and your team I couldn’t be happier!
Margaret N.
20:38 03 Mar 21
I am a patient of Dr. Welchel, and from my first visit I knew this was the orthodontist for me! My husband and daughter both used another practice which I had consulted but wasn’t pleased with. I am an older adult and wasn’t very sure if this was a good idea for me. But after consulting with Dr. Welchel it became clear to just dive in and I couldn’t be happier! Dr Welchel is brilliant!! She is young, smart, kind, patient and she definitely knows what she is doing! My teeth look fabulous already and I’ve only been in braces for 6 months! The Mountain Island staff is great every one that has worked on my teeth are experts at their craft! I made the right decision choosing Burrow and Welchel. I have referred so many people and they are also pleased! Thank you Dr. Welchel and your team I couldn’t be happier!
Holly B.
23:07 12 May 20
My daughter has had the best experience so far! I will also have my other three kids getting their braces here also! The staff is super friendly and the dentists are extremely pleasing! They are awesome and I would greatly recommend this place!
Kesha L.
19:10 14 May 19
Great customer service and friendly staff! The process for getting braces installed has been very informative and easy to understand. My son and I have been pleased from start to finish!!!
Samantha H.
20:08 13 Feb 19
I would recommend Burrow and Welchel Orthodontics to anyone! The staff is so friendly and professional. They go above and beyond for their patients! My smile is looking amazing already! They explained everything in advance and there was no surprises at all...HIGHLY RECOMMENDED!!
Silvia C.
19:59 13 Feb 19
Very pleased with all the staff at Burrow and Welchel Orthodontics!Before starting treatment I was very self conscious about my over bite but, thanks to the doctors at Burrow and Welchel Orthodontics I can now smile In confidence.