Check out what our patients are saying about their 5-star experience with our amazing team!
Great staff and experience from start to finish!
Response from the owner:Hi, Jen. We appreciate the kind words and are glad we could provide you with a positive experience!
We are incredibly grateful to the wonderful team at Welchel, Burrow and Culp for the amazing job they did with my son Patricio’s braces treatment. From the very beginning, every doctor and staff member was kind, patient, and truly invested in his progress. They always took the time to explain each step, made him feel comfortable, and celebrated every milestone along the way.
Patricio’s smile looks absolutely beautiful, and the entire process was smooth, professional, and full of care. As a mom, nothing means more than seeing your child confident and happy—thank you for making that possible!
I highly recommend Welchel, Burrow and Culp to any family looking for orthodontic treatment. Their expertise and genuine dedication make all the difference!
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Patricio’s smile looks absolutely beautiful, and the entire process was smooth, professional, and full of care. As a mom, nothing means more than seeing your child confident and happy—thank you for making that possible!
I highly recommend Welchel, Burrow and Culp to any family looking for orthodontic treatment. Their expertise and genuine dedication make all the difference!
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Response from the owner:Hi, Ana. Thanks for taking the time to share your positive experience. We truly appreciate it!
The staff and doctors are always friendly and welcoming. They always take such great care of their patients
Response from the owner:Hi, Ashley. Thank you so much for leaving us a stellar review!
They are great from the staff to the Orthodontist himself. From the first initial visit it was just great vibes, great hospitality. Dr. Alex was conversational and very welcoming. I have referred people to check them out and I truly hope they do. My son loves his braces and be on top of his appointments, to see the 5 month transformation has me and my son in complete aww. The staff knows my child by name we have light conversation they are all super chill and personable while still being professional
Response from the owner:Hi, Quata. Your feedback is highly appreciated. Thank you for the review!
Had a great experience with them! Very friendly and understanding staff. I highly recommend
Response from the owner:Hi, Sydney. We appreciate the kind words and are glad we could provide you with a positive experience!
We absolutely love Dr. Culp. He has been amazing in walking my teen through his braces, super friendly and personable. The office staff is also very friendly.
Response from the owner:Hi, Jim. We appreciate the kind words and are glad we could provide you with a positive experience!
I broke my metal retainer (hawley) and was having difficulty finding an orthodontist nearby that still makes them, as it seems Invisalign has taken over a large part of the market. I have not been to my primary orthodontist in over 15 years and had no way to get connected with them as they are out of state, so I was recommended to visit this office by my dentist (Dr. Robert’s at Fort Mill Dental) and was very happy to see they still use braces and hawleys.
I was in and out of the office in 22 mins. I spoke with Dr. Seebold about possibly fixing my retainer, but it seemed ordering a new one was the best option. We discussed possible orthodontic work in the future, as there are minor shifts my teeth from the last 15-20 years post braces. His assistant then took the molds for my new retainer and we discussed the timeline for their completion. The new hawley costs $290 which was a reasonable price for me given the professionalism and cleanliness of this office, not to mention hawleys last for over 10+ years.
I would definitely recommend this office to anyone looking for an orthodontist in the surrounding area and am looking forward to any future dental work here I may take on.
I was in and out of the office in 22 mins. I spoke with Dr. Seebold about possibly fixing my retainer, but it seemed ordering a new one was the best option. We discussed possible orthodontic work in the future, as there are minor shifts my teeth from the last 15-20 years post braces. His assistant then took the molds for my new retainer and we discussed the timeline for their completion. The new hawley costs $290 which was a reasonable price for me given the professionalism and cleanliness of this office, not to mention hawleys last for over 10+ years.
I would definitely recommend this office to anyone looking for an orthodontist in the surrounding area and am looking forward to any future dental work here I may take on.
Response from the owner:Hi, Jenae. We are thrilled to learn that you had a positive experience with us!
We had a phenomenal experience with Dr. Albert and Elizabeth! Their customer service was phenomenal! Our son Brady has autism and Elizabeth did an excellent job walking him through his x-rays. Dr. Albert was fantastic when explaining everything! We look forward to years ahead with this great staff!
Response from the owner:Hi, Taylor. We are thrilled to learn that you had a positive experience with us!
Always a pleasure visiting this office
Response from the owner:Hi, Chris. Thank you so much for leaving us a stellar review!
Great experience. Everyone was so nice and friendly. Also very informative.
Response from the owner:Hi, Faye. Your feedback is highly appreciated. Thank you for the review!
They were great, very friendly and knowledgeable.
Response from the owner:Hi, Jen. Thanks for taking the time to share your positive experience. We truly appreciate it!
They were great, very friendly and knowledgeable.
Response from the owner:Hi, Jen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great experience! All staff is very welcoming & provide a great experience. Thank you to ALL the staff!!!😎
Response from the owner:Hi, Armando. We are thrilled to learn that you had a positive experience with us!
Great experience! All staff is very welcoming & provide a great experience. Thank you to ALL the staff!!!😎
Response from the owner:Hi, Armando. We are thrilled to learn that you had a positive experience with us!
B♥️ W♥️ C for the win!!! I can not say enough good things about our experience today !! Dr Alex was amazing & Christina was so patient with my kiddo !!! I can say I visited two other drs & BWC was the only one that followed & was so helpful u til we made our decision !!
Response from the owner:Hi, Chasity. We are thrilled to learn that you had a positive experience with us!
Friendly, proficient and professional is what I can say about the Ballantyne office. Elizabeth is awesomeness. She is so informative in what to expect and payment options. I love the transparency re services and payments options. Dr. Burrow is so nice and kind. He did not rush through our visit and answered all of my daughter and I questions on the outline of her dental care plan.
Response from the owner:Hi, Deniese. Thank you so much for leaving us a stellar review!
Dr. Alex Culp and his entire team are truly exceptional. From the very first appointment, I felt completely cared for, supported, and confident that I was in the best hands possible. Dr. Culp is not only extremely knowledgeable and skilled, but also incredibly kind, patient, and thoughtful in the way he approaches care. He takes the time to explain everything, answers questions thoroughly, and makes sure you feel comfortable every step of the way.
What truly sets him apart is his compassion. As a mom, being able to bring my daughter (affectionately known as Nuggie) to my appointments meant more to me than I can express. Dr. Culp and his team welcomed her with such warmth and understanding, which made the entire experience stress-free and genuinely enjoyable. That level of kindness and flexibility speaks volumes about the culture he’s created in his practice.
The entire staff is just as wonderful—friendly, supportive, professional, and always attentive. You can tell they truly care about their patients and love what they do. Every visit feels positive, calm, and well-organized.
I absolutely love Dr. Culp and his team and cannot recommend them highly enough. If you’re looking for an orthodontist who combines expertise with heart, this is the place. 🤍🩷🦷✨
What truly sets him apart is his compassion. As a mom, being able to bring my daughter (affectionately known as Nuggie) to my appointments meant more to me than I can express. Dr. Culp and his team welcomed her with such warmth and understanding, which made the entire experience stress-free and genuinely enjoyable. That level of kindness and flexibility speaks volumes about the culture he’s created in his practice.
The entire staff is just as wonderful—friendly, supportive, professional, and always attentive. You can tell they truly care about their patients and love what they do. Every visit feels positive, calm, and well-organized.
I absolutely love Dr. Culp and his team and cannot recommend them highly enough. If you’re looking for an orthodontist who combines expertise with heart, this is the place. 🤍🩷🦷✨
Response from the owner:Hi, Renice. Your feedback is highly appreciated. Thank you for the review!
It’s been a while since we’ve had to visit as the kids are all out of braces now. We were so pleased to come in and receive the same amazing and personal care and service as always. We were also glad to visit two of your new locations. Congratulations! Thank you, Dr. Britney and all the Drs. Burrow.
Response from the owner:Hi, Li. Your feedback is highly appreciated. Thank you for the review!
Excellent service, very professional, I highly recommend them. I am very, very grateful to them. My son is happy with his braces.
Response from the owner:Hi, Cinthya. Thanks for taking the time to share your positive experience. We truly appreciate it!
The staff is very friendly and professional from time to time you'll get a joke about your treatment plan, like closing up them parking spaces.
Response from the owner:Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience!
The staff, technicians, and doctors are always proving excellent service! They go above and beyond to make sure you are comfortable after adjustments.
Response from the owner:Thank you so much for the kind words! We're really glad to hear that our team helps you feel comfortable and cared for—especially after adjustments. We truly appreciate you taking the time to share your experience and are happy to have you with us!
The staff, technicians, and doctors are always proving excellent service! They go above and beyond to make sure you are comfortable after adjustments.
Response from the owner:Thank you so much for the kind words! We're really glad to hear that our team helps you feel comfortable and cared for—especially after adjustments. We truly appreciate you taking the time to share your experience and are happy to have you with us!
Dr Albert and the hygienist are all welcoming, on time and answer any and all questions. Great with kids too! Highly recommend!
Dr Albert also found a potential adenoid issue during X-rays and went through extra lengths to explain concerns and suggested to follow up with a specialist. There was an issue and we were able to get a treatment plan after seeing a specialist that would have otherwise been ignored.
Dr Albert also found a potential adenoid issue during X-rays and went through extra lengths to explain concerns and suggested to follow up with a specialist. There was an issue and we were able to get a treatment plan after seeing a specialist that would have otherwise been ignored.
Response from the owner:Hi, Megan. We appreciate the kind words and are glad we could provide you with a positive experience!
From just opening the door and stepping inside, this place smells divine!! And then sweet Monica welcomes Elaina with a warm beautiful smile! Her service was awesome. Then here comes Dr. Alex, he is definitely a people person. He takes his time explain every best options we can have. Me and my daughter Elaina was treated just like family. Thank you for a wonderful experience and you guys have made our day!!
Response from the owner:Hi, Mafi. Thank you so much for leaving us a stellar review!
Very clean very nice always fast service in and out my daughter loves them they have her teeth looking great can’t wait for the finish look
Response from the owner:Hi, Heather. We appreciate the kind words and are glad we could provide you with a positive experience!
I was referred to the practice and totally blown away by the knowledge and professionalism of every staff member.
Response from the owner:Hi, Mandms4dayz. Thanks for taking the time to share your positive experience. We truly appreciate it!
It’s always great visit for my daughter’s appointments at Burrows! My children and I adore Dr. Culp every time. And it’s always great to see LeAnn! She’s always been so welcoming from day one! Dr. Culp is so knowledgeable and breaks everything down step by step. I’m never unsure about what happened in the appt or what the next steps are moving forward. My daughter is currently finishing up her treatment and my son is next 😊. I always speak highly of them when someone mentions braces and they’re my FIRST and only referral lol.
We currently moved to Charlotte and although they have several locations I REFUSED to change from our Rock Hill location with Dr. Culp! Thank you to the staff there for making each visit smooth!
We currently moved to Charlotte and although they have several locations I REFUSED to change from our Rock Hill location with Dr. Culp! Thank you to the staff there for making each visit smooth!
Response from the owner:Hi, Erika. We are thrilled to learn that you had a positive experience with us!
Love it , very clean, everyone so nice
Response from the owner:Hi, Anna. Thank you so much for leaving us a stellar review!
Lily (operations manager) is a true angel! She took the time to really listen to me..not just as a patient, but as a person. I truly appreciated how understanding and patient she was while helping me find the best solutions to fit both my treatment and financial needs. She made everything work seamlessly without ever compromising the business. Her kindness, professionalism, and genuine care made the entire experience so much better.
Also, a huge shout-out to Dr. Zamora, who has been an absolute gem! He’s a wonderful orthodontist skilled, caring, and always makes you feel comfortable and confident about your treatment.
I’ll be honest,my experience here hasn’t always been 100% perfect, but Lily and Dr. Zamora have turned things around for me. I’m so grateful for the care and attention they’ve shown. I still have some time left in the process prayerfully it continues to go smoothly .
Also, a huge shout-out to Dr. Zamora, who has been an absolute gem! He’s a wonderful orthodontist skilled, caring, and always makes you feel comfortable and confident about your treatment.
I’ll be honest,my experience here hasn’t always been 100% perfect, but Lily and Dr. Zamora have turned things around for me. I’m so grateful for the care and attention they’ve shown. I still have some time left in the process prayerfully it continues to go smoothly .
Response from the owner:Hi, Tamika. Thanks for taking the time to share your positive experience. We truly appreciate it!
Lily (operations manager) is a true angel! She took the time to really listen to me..not just as a patient, but as a person. I truly appreciated how understanding and patient she was while helping me find the best solutions to fit both my treatment and financial needs. She made everything work seamlessly without ever compromising the business. Her kindness, professionalism, and genuine care made the entire experience so much better.
Also, a huge shout-out to Dr. Zamora, who has been an absolute gem! He’s a wonderful orthodontist skilled, caring, and always makes you feel comfortable and confident about your treatment.
I’ll be honest,my experience here hasn’t always been 100% perfect, but Lily and Dr. Zamora have turned things around for me. I’m so grateful for the care and attention they’ve shown. I still have some time left in the process prayerfully it continues to go smoothly .
Also, a huge shout-out to Dr. Zamora, who has been an absolute gem! He’s a wonderful orthodontist skilled, caring, and always makes you feel comfortable and confident about your treatment.
I’ll be honest,my experience here hasn’t always been 100% perfect, but Lily and Dr. Zamora have turned things around for me. I’m so grateful for the care and attention they’ve shown. I still have some time left in the process prayerfully it continues to go smoothly .
Response from the owner:Hi, Tamika. Thanks for taking the time to share your positive experience. We truly appreciate it!