Patient Reviews

Check out what our patients are saying about their 5-star experience with our amazing team!

17:58 30 Apr 25

Ms. Judith was absolutely amazing when she put my braces on! She patiently went over every step of the tedious process and made sure I understood what was happening the whole time. Her motherly energy made me feel calm, cared for, and completely at ease. She was so kind and gentle I truly felt like I was in great hands. I would 100% refer anyone to her. She made what could’ve been a stressful experience feel very comforting!

Michelle H.

23:51 22 Apr 25

Staff was very nice and Loved Dr Culp personality.

Brenda D.

12:27 21 Apr 25

Very friendly office. Very patient with me in getting my retainers to fit and go on. Mary went beyond the call of duty to give advice and help me with my retainers.Very professional office and Brittany was great!

Brenda D.

12:27 21 Apr 25

Talisha S.

23:32 19 Apr 25

Mary was AMAZING !!!, along with everyone that assisted. The environment is so welcoming & everyone is very informative,

Danlet M.

23:34 18 Apr 25

Great places!

Charita A.

18:00 17 Apr 25

Friendly staff !!! My daughter love going here !!! They fixed her smile within a year ! I would recommend them to anyone that’s in need of braces !!!

Tony F B.

00:27 17 Apr 25

Quickly seen, problem quickly resolved. Great COA’s always.

Tony F B.

00:27 17 Apr 25

Quickly seen, problem quickly resolved. Great COA’s always.

Marsha G.

01:49 13 Apr 25

I love my orthodontist they greet you and treat you with much respect

The Only OG Hungry #.

04:51 12 Apr 25

❤️❤️❤️

Kiara H.

23:35 10 Apr 25

All the staff were friendly. My daughter was super nervous about getting her braces and they all reassured her that everything would be ok. The staff gave different pointers, and advice. We left very well educated about the upkeep of her braces.

Miranda K.

21:09 07 Apr 25

Got us in quickly after I called for a consult and they were so nice!

tara A.

23:42 06 Apr 25

We’ve been incredibly impressed with Burrow, Welchel & Culp Orthodontics from the very beginning. Their level of care, attention to cleanliness, and commitment to patient comfort are outstanding. The team is always accommodating, and their flexible hours make scheduling visits easy for everyone. Their expertise truly stands out—our daughter’s progress in just three months has exceeded our expectations. We couldn’t be happier with our experience!

Satish R.

23:41 05 Apr 25

Good place for consultation.. Honest recommendations and friendly staff.. not a busy location for parking..

Yery H.

23:34 05 Apr 25

The staff is very nice, Monica and Alexis are great, they give me the information and the treatment I need it. I would recommend Burrow Welchel & Culp Orthodontics - Ballantyne to everyone.

Angela Willis L.

23:49 03 Apr 25

Always a great experience when we come Mallie was the best she rocks very kind and made my sons first experience very comfortable Dr.Albert was great as well . Highly recommend 10/10

Kara P.

23:36 03 Apr 25

I got my adult braces done here. Super friendly staff, and the best prices among 3 places I looked by a LOT! My smile is absolutely perfect now. I cant say enough good things about Burrow Welchel & Culp. Ill definitely be coming back for my kids braces.

Kara P.

23:36 03 Apr 25

Pagan E.

23:31 02 Apr 25

Very fast and explained everything

Pagan E.

23:31 02 Apr 25

Very fast and explained everything

Sandra O ́.

23:36 29 Mar 25

Fue nuestra primera cita. Todo el personal nos trató muy bien. Me explicaron las diferentes planes que te ofrecen. La atención en general fue muy bien

Denise M.

23:34 29 Mar 25

Came here for an emergency appointment. We normally visit the location in Rock Hill. Appreciate the staff fitting us in on short notice and explaining what to do in case we have issues with our expander again. As always the staff is very warm and reassuring. Thank you all!

Brandon H.

23:36 23 Mar 25

Well organized place that I decided to get my braces installed, everything went smoothly and according to the plan. I have braces now and I am enjoying them.

Chie C.

01:06 23 Mar 25

Always love going to their Fort Mill office. Very pleasant and caring staff

Ms. D.

23:43 22 Mar 25

So excited to be working with them. The facility was very clean and everyone was so friendly and explained everything in details.

Erica H.

23:31 21 Mar 25

Very clean, nice staff the environment was welcoming

Eric M.

23:34 19 Mar 25

It was fast and friendly service. They kept all of their promises..I couldn't be happier.

Eric M.

23:34 19 Mar 25

It was fast and friendly service. They kept all of their promises..I couldn't be happier.

Stephanie C.

23:30 19 Mar 25

Always friendly and very professional!

Sugarhill W.

00:26 19 Mar 25

Great experience per usual

Sugarhill W.

00:26 19 Mar 25

Great experience per usual

K E.

13:09 17 Mar 25

the staff is incredible! they make every visit fun, quick, and as pain free as possible! we couldn't be happier!

K E.

13:09 17 Mar 25

the staff is incredible! they make every visit fun, quick, and as pain free as possible! we couldn't be happier!

Kamalaah H.

03:49 15 Mar 25

The staff is professional, friendly, and personable! I would definitely recommend this office to friends and family!

John M.

01:10 15 Mar 25

Very nice, reassuring and professional

Valarie J.

00:08 15 Mar 25

My daughter successfully completed her braces journey , and they look great. All the staff was amazing and ensured my daughters process of getting her braces on was comfortable and secure. Highly recommend if you want braces and or in need of them, Burrows and Welchel got you. Top Tier service hands down . Thank you for a successful process that was completed step by step couldn't be more satisfied .

stephanie R.

00:47 14 Mar 25

Everyone was great !!Would recommend 10/10

Lana K.

17:25 13 Mar 25

Great experience!

Lana K.

17:25 13 Mar 25

Great experience!

Jacqueline T.

00:03 13 Mar 25

The process was quick and everyone was so nice and polite. The dentist was very friendly and down to earth. Loved him. Best experience ever . I would and have already recommended people to this Orthodontist.

Jacqueline T.

00:03 13 Mar 25

Eliza D.

23:35 12 Mar 25

I love doctor burrow he’s amazing and brings his pup with him in which it helps the children feel a bit more calmer and his staff are amazing and fun to talk to and they are very detailed!

Eliza D.

23:35 12 Mar 25

I love doctor burrow he’s amazing and brings his pup with him in which it helps the children feel a bit more calmer and his staff are amazing and fun to talk to and they are very detailed!

Cynthia H.

03:25 12 Mar 25

Everyone was so nice and friendly and very patient to explain what they think could have went wrong with my braces

Cynthia H.

03:25 12 Mar 25

Everyone was so nice and friendly and very patient to explain what they think could have went wrong with my braces

L B.

22:05 09 Mar 25

Great staff, service and overall experience!!!

Quata B

00:56 09 Mar 25

They are great from the staff to the Orthodontist himself. From the first initial visit it was just great vibes, great hospitality. Dr. Alex was conversational and very welcoming. I have referred people to check them out and I truly hope they do. My son loves his braces and be on top of his appointments, to see the 5 month transformation has me and my son in complete awe.

Gary B.

12:06 07 Mar 25

The staff is very friendly, and the service was excellent!

Tara P.

00:39 07 Mar 25

Everyone was very nice from beginning to end. Mrs. Mary was the best !! She made me feel good about getting braces at my age.

Yovani A.

19:56 06 Mar 25

Thank you all forMaking my daughter and my own smile perfect!!! The process was great; the visits were great, supportive and encouraging to achieve our goals. Thanks team!

Ana B.

00:39 06 Mar 25

The entire staff deserves more than 5 stars! Everyone here is so professional & sweet 🥰

Ana B.

00:39 06 Mar 25

The entire staff deserves more than 5 stars! Everyone here is so professional & sweet 🥰

K W.

14:35 05 Mar 25

The entire staff was great! From the time I entered through the door everyone was accommodating. The dental staff was knowledgeable and informative.

K W.

14:35 05 Mar 25

The entire staff was great! From the time I entered through the door everyone was accommodating. The dental staff was knowledgeable and informative.

Chasity F.

23:03 03 Mar 25

B♥️ W♥️ C for the win!!! I can not say enough good things about our experience today !! Dr Alex was amazing & Christina was so patient with my kiddo !!! I can say I visited two other drs & BWC was the only one that followed & was so helpful u til we made our decision !!

Monique D.

00:34 02 Mar 25

Dr. Britney and Mary Spears were there for my daughter when she had braces and for me as I embark upon Invisalign. Their attention to detail and warm spirits have made the biggest difference for us! They are more like family, and are highly knowledgeable in all the steps that lead to a great smile! I highly recommend Burrow Welch & Culp Orthidontics!

AR M.

01:03 28 Feb 25

The staff at the Mallard Creek location is fantastic! They are professional, friendly, and wonderful. My son and I have been going there for treatments for the past 18 months. The in-house dentists tending to us, and dental technicians have worked a miracle on my teeth. They look better than ever! I’m confident that once my treatment is concluded, I will have an amazing smile. I would definitely recommend this location.

novella M.

00:43 28 Feb 25

Friendly, focused, attentive and they make you feel like family. No one is a stranger when they walk in. I would recommend to anyone.

Krishna

00:46 27 Feb 25

If PROFESSIONALISM, INCREDIBLE EXPERIENCE, FUN and SUPERIOR CUSTOMER SERVICE is what you require when choosing ideal orthodontic care, your search ends with Burrow & Welchel Orthodontics. From the moment I arrived, I was treated like a VIP! To begin, I was greeted by Mary, who instantly made me feel like an old friend. She is down-to-earth, REAL, FUN and 100% dedicated to customer care. I then had the privilege of meeting "THE" Dr. Burrow. (He is the ROCKSTAR of Orthodontic Care with over 40 years of experience, but he never mentioned it. Instead, he focused on personalizing my care.) Dr. Burrow was kind, patient, honest and professional in explaining my orthodontic care. I instantly trusted Dr. Burrow, Mary and the process ahead.I returned to the practice on Monday, January 24, 2022 to have my braces placed. The incredible experience continued. The DYNAMIC DUO of Katie and Dr. Case took great care of me! Dr. Case put the plan in action and Katie made the magic happen! Dr. Case greeted me, performed a brief oral exam and explained the treatment process. He is personable, knowledgeable, disarming and FUN! (By this time, I was EXCITED and ready to begin.) How could my experience possibly get any better? It can and it did! Katie elevated my experience when she placed my braces. She was engaging, kind, professional, FUN, patient and encouraging. She educated me on caring for my braces at home and provided contact information if I had questions following my appointment. Katie is fully committed to client service. There is absolutely nothing anyone could have done to make my experience any better. They all gave me their BEST from the beginning.I popped a bracket later in the week (my fault). I texted the team of Drs to inquire about coming in to get it fixed. I received an immediate response and a next day appointment to come back to the office.One year later, I am still happy! During my maintenance appointment today, February 27, 2023, I was seen by the ALWAYS fabulous Dr. Emily, but was also introduced to Kelsey, who immediately made me feel as if we have known each other forever. If you are fortunate enough to meet Kelsey and have her take care of you, get ready to be amazed. She is an expect of her craft, welcoming, personable, down-to-earth, witty and FUN!!! She provided and instruction with a smile as she worked. I have been in treatment for 13 months and it keeps getting better. Everyone feels like a friend!Burrow & Welchel Orthodontics is hands down the BEST there is! Don't waste your time going elsewhere!

Krishna

00:46 27 Feb 25

Melonie C.

14:28 26 Feb 25

Great experience, never have to wait, clean, and friendly staff. Would recommend highly!

Armando G.

00:34 26 Feb 25

Great experience, Mary my hygienist was AWESOME! Thank you.

Armando G.

00:34 26 Feb 25

Great experience, Mary my hygienist was AWESOME! Thank you.

Kathleen F.

02:17 22 Feb 25

Got lots of questions answered in very clear terms. Thank you!

G D.

14:34 21 Feb 25

Always a great experience, and Dr. Culp is wonderful with our son who has some anxiety about going to the dentist. Dr. Culp has been his dentist and ortho for a couple of years and has an excellent way of connecting with kids and parents. Everyone on staff has been very good to us, thank you!

Glenda L.

00:51 21 Feb 25

Very nice people and they take Very good care of you and they are very qick as well

Glenda L.

00:51 21 Feb 25

Very nice people and they take Very good care of you and they are very qick as well

Diana S.

03:34 15 Feb 25

The experience I had meeting Dr. Alex and his team was incredible. I truly appreciate the time he spent reviewing options for a unique treatment for my needs. His assistant, met me with a beautiful smile and worked gently and professionally throughout the entire visit. She was thorough and seemed to genuinely enjoy taking care of patients. The entire staff seemed focused on teamwork with their main concern being to serve the patients first. Overall, I left the office feeling reassured about my oral health journey ahead. I would highly recommend Dr. Alex to anyone looking for an orthodontist who truly cares about their patients.

Wayne R.

15:34 13 Feb 25

Great Orthodontic Team. Staff is very talented, professional, yet caring and friendly. They treat you like family, and make sure you are ok during each visit, and work with you as needed. HIGHLY RECOMMEND!!

Wayne R.

15:34 13 Feb 25

Motisha C.

00:43 08 Feb 25

Excellent service enjoyed moment of my treatmentThank you for doing such an amazing jobKeep up the good work 🥰

Mandee S.

00:40 07 Feb 25

This was the most comfortable I’ve felt having my teeth evaluated for ortho. Everyone is incredibly kind and welcoming. They’re thorough and listened intently to my wants/needs. You can tell that each team member is dedicated to their craft. They all approach their jobs with such purpose and care.

Shamiya D.

01:50 05 Feb 25

All of the staff members were very sweet to me and answered any questions that I had. I got my braces put on after my consultation and the process was super quick and easy! 10000/10 would recommend

Shamiya D.

01:50 05 Feb 25

All of the staff members were very sweet to me and answered any questions that I had. I got my braces put on after my consultation and the process was super quick and easy! 10000/10 would recommend

Ana Paola Perez C.

00:41 03 Feb 25

Just a quick note to say thank you for the wonderful care you're providing for my son Patricio. We've seen amazing progress and are truly grateful for your expertise and dedication. Also, thanks for all the hard work of your team!Warm regards,Ana Montoya---

Christy F.

21:38 02 Feb 25

What a friendly office staff! Dr.Culp was vey thorough with my consultation. I’m looking forward to doing my Invisalign treatment with them

lawrence B.

15:33 02 Feb 25

The staff was very helpful thru the process. They went through several options for care. They were very friendly and professional.

Tye J.

12:35 29 Jan 25

Super transparent and honest, Very friendly and organized- Keeps you informed

Tye J.

12:35 29 Jan 25

Super transparent and honest, Very friendly and organized- Keeps you informed

Julie Ann F.

01:14 29 Jan 25

Dr. Culp is truly one of the best! Office staff and technicians are also wonderful. Nothing but a positive experience over the last 2 years!!

Monique H

00:37 26 Jan 25

Everyone was great from the moment we walked in until the end of our appointment!

Audria W.

00:48 25 Jan 25

This was my first time coming to Burrow, Welchel& Culp, it was such a friendly atmosphere, Mary Spears was such a joy to work with. I have referred one of my friends from work.

Tony F B.

02:19 23 Jan 25

Dr. Dan and Bella(?) were FANTASTIC!

Britani W.

02:06 23 Jan 25

They are always so great!

Britani W.

02:06 23 Jan 25

They are always so great!

Phelicia H.

00:33 21 Jan 25

Alexis was awesome! She was very attentive & an all around pleasant person. Dr. Tracey was great too. They both got to the business & made the appointment informative without wasting time.

Tricia H.

00:40 19 Jan 25

Great experience at the Mallard Creek Rd. location. I'm closest to Randolph Rd but needed a wire fixed so went to Mallard Creek Church Rd location. I didn't catch the tech's name but she was great. She encouraged me to talk to Dr. Treacy who also was great.

Margo D.

11:05 18 Jan 25

Very professional and customer satisfactory. Always great experience.

Manny G.

14:43 17 Jan 25

The people are amazing. Consistently friendly and encouraging. great work on my braces. I can’t imagine going any where else

Manny G.

14:43 17 Jan 25

The people are amazing. Consistently friendly and encouraging. great work on my braces. I can’t imagine going any where else

Chyna F.

02:26 16 Jan 25

Always friendly and pretty quick

Chyna F.

02:26 16 Jan 25

Always friendly and pretty quick

mona W.

00:37 16 Jan 25

Staff was friendly, answered all my questions, easy to make appointments and the waiting time was good too.

mona W.

00:37 16 Jan 25

Staff was friendly, answered all my questions, easy to make appointments and the waiting time was good too.

Taylor F.

00:34 16 Jan 25

Very good experience. the braces do hurt at first, but after they feel much better! I can’t wait to see what my new teeth will look like!

Taylor F.

00:34 16 Jan 25

Very good experience. the braces do hurt at first, but after they feel much better! I can’t wait to see what my new teeth will look like!

Jordan

14:45 15 Jan 25

Such a great experience every time I walk in this place. I have been a Dental Assistant for 4 years now and these ladies treat me how I would treat any patient. I saw Kelsey today and she fixed a bracket that had fallen off and changed my colors cause I hated the ones I chose a week before lol. I also am closer to the Randolph Road location but choose to go to this one because the girls are so great. Very personable but professional at the same time. I highly recommend B&W. 💚

Cristy R.

01:17 12 Jan 25

I walked in to come up with a plan for my braces and walked out with braces on. From start to finish the professionalism and level of dedication and care is simply over the top. Treatment plan was customized for best results to my particular problem, the staff was absolutely lovely and friendly, and Dr. Alex Culp was on top of every step in my care and treatment. I couldn’t be more satisfied and excited about the journey ahead for my smile. 😃

Cristy R.

01:16 12 Jan 25

If I could give 6 stars I would! I'm thrilled to share my progress, six, to seven months into orthodontic treatment. I did have a huge setback due to Dry socket after an extraction, but we jumped right back on track once my extractions healed. This marks my fourth adjustment I believe, and I had the pleasure of meeting Dr. Albert Burrow for the first time at the Coswold office. I'm happy to say that my experience with him was simply awesome.Dr. Burrow meticulously examined my progress and bite before determining the next steps of treatment. Although I haven't reached the final result yet, it's looking like the final outcome will be a nice, wide arc smile, exactly what I envisioned and mentioned during the initial phases of my treatment. Yayyy!!!Both Dr. Burrow and his dental assistant were fantastic, working with gentle precision. A fun bonus: I got to customize my orthodontic accessories with elastomeric o-ties and continuous chains in my favorite colors, carefully sourced from a reputable supplier.Here's a comparison of my smile from the beginning of treatment to now…the progress feels amazing! Thank you to the entire team at Welchel & Culp.

Kim E.

15:10 11 Jan 25

We always have a great experience! Thank you.

00:38 11 Jan 25

From my first visit to current, the staff has been very friendly, professional, and caring knowledgeable and puts their patient needs/ concerns first. I would recommend this location without a doubt.

Denise M.

00:36 11 Jan 25

What a great and friendly staff they have. The dr that saw my daughter was very friendly and informative. Really feel like when it’s time for her to get braces, she’ll be very well taken care of. Definitely recommend.Update:Came back a year later. We’re starting her braces journey. I feel we’re in great hands. From the staff to the dr, they really put us at ease. Felt like they listened to my concerns and explained the process. Reassured my daughter. Highly recommend!

Amanda C.

00:51 10 Jan 25

Have options and explained the chances of things changing.. but also didn't push for thingsThey also were understanding with how my son handles pain and discomfort and are able to ease us into his braces! We are so thankful for the staff and their ability to explain all their actions before they do things and their ability to keep us all comfortable

Blair T.

00:37 10 Jan 25

The staff made me feel very at ease with the whole process and I am glad I selected Burrow Welchel & Culp Orthodontics.On my most recent visit; I felt extremely relieved that the Orthor Doctor confirmed that my bite was off and I still needed other adjustments. My recommendation for this ortho dentistry… Don't be afraid to see an orthodontist with whom you're not familiar with their name. Every time I've been impressed.

Heidi

01:31 09 Jan 25

The Huntersville office is friendly and have always made sure they do the best job for their clients.

Heidi

01:31 09 Jan 25

The Huntersville office is friendly and have always made sure they do the best job for their clients.

Stanley F.

00:44 09 Jan 25

I love this place. Mrs. Mary showed me nothing but love and an awesome experience. 5 stars is not enough, 10 stars

Stanley F.

00:44 09 Jan 25

I love this place. Mrs. Mary showed me nothing but love and an awesome experience. 5 stars is not enough, 10 stars

Maria

00:31 05 Jan 25

Excelente thank you

angela S.

13:02 04 Jan 25

Our experience here has been incredible! Everyone is so friendly, communicates well, helpful and accommodating with scheduling our next appointment, and super efficient. Judith and Dr. Burrow are always amazing. My family is very happy that we came to this practice.

Gary B.

04:11 04 Jan 25

I had a great experience getting my braces adjusted, quick easy! Thanks

Gary B.

04:11 04 Jan 25

I had a great experience getting my braces adjusted, quick easy! Thanks

trigg C.

02:03 04 Jan 25

Won’t find a better orthodontist than Dr Welchel. She’s genuinely passionate about her craft and it shows. Go see her - you won’t be disappointed

Jasmine E.

00:44 04 Jan 25

Clean facilities and kind staff. I love it here.

Maddie

15:19 03 Jan 25

Extremely cheery people and comfortable space. I've been here for a few years now, the atmosphere is great! Tishayda frequently works with me, and she makes sure everything is pain-free and that I have a pleasant experience everytime. Easy 5 stars.

Kim D.

14:14 03 Jan 25

Pleasant and knowledgeable staff that made my daughter feel comfortable. The treatment plan was also well explained and all our questions were answered. It was also comforting to know staff has been lots of experience under their belt.

Kim D.

14:14 03 Jan 25

Carla W.

16:56 02 Jan 25

Always great service!

Patricia E.

16:02 02 Jan 25

As always great friendly service from the receptionist to the medical assistant to the orthodontist! We were in and out in less than an hour with x-rays for a follow up on 11 year old.

Patricia E.

16:02 02 Jan 25

As always great friendly service from the receptionist to the medical assistant to the orthodontist! We were in and out in less than an hour with x-rays for a follow up on 11 year old.

Tara T.

00:48 23 Dec 24

University location experience was awesome. Took care of my ortho issue and made sure I was ok:

Wanda J.

02:44 19 Dec 24

My experience with Burrow Welchel& Culp Orthodontics has been the best and I’m so glad I chose them to help me get my smile back. My smile is getting bigger after each visit.😃 Thanks for a great experience thus far.

Heather P.

02:19 19 Dec 24

Great care. Love the staff and always so kind and caring.

Heather P.

02:19 19 Dec 24

Great care. Love the staff and always so kind and caring.

Pamela S.

01:20 19 Dec 24

Burrow, Welchel & Culp are top-tier orthodontists. The office staff is professional and friendly. They will work with you to get the treatment they you and your children need. I highly recommend them.

Pamela S.

01:20 19 Dec 24

Nylah M.

17:54 18 Dec 24

This is my second time having braces and both times I loved coming to Burrow,Welchel &Culp everyone so welcoming and kind especially Tishayda I feel comfortable and at ease 10/10 experience

Aimee S.

00:36 18 Dec 24

The staff is amazing ! Thank you

Yolanda B.

15:55 17 Dec 24

Love this office, they always are so bubbly, I don't even complain about pain, Lol!

Roddy W.

20:34 15 Dec 24

Fully equipped facility and great staff. Doctors are awesome. Mary is the best. She’ll take good care of you. I’m glad I chose them for my care

Marlon G.

11:11 15 Dec 24

Very welcoming environment and team!!

veronica B.

03:40 15 Dec 24

Always an amazing, fun and welcoming environment when we visit. The team at the Mallard Creek location has made my daughter’s orthodontist appointments something she looks forward too. Thanks for all you do!!!!

Luis Hernandez M.

00:51 14 Dec 24

Our last appointment was because of my daughter's expander coming out. They did a scan and we were in and out within 30 mins. They explained everything in regards to what not to eat and what she could eat. The whole staff is very friendly and welcoming. I love the practice as a whole. Great decision to go with your business.

Ashley W.

00:36 13 Dec 24

We’ve had a wonderful experience! My daughter looks forward to going. They explain everything throughly and are thoughtful and kind.

Ashley W.

00:36 13 Dec 24

We’ve had a wonderful experience! My daughter looks forward to going. They explain everything throughly and are thoughtful and kind.

Makayla S.

01:40 12 Dec 24

Got my braces on Tuesday December 10th! Everyone was so kind, the process was very quick and easy and I’m confident in my braces journey!!

Tanisha Raiderette (.

00:46 12 Dec 24

The staff members were so nice and caring. I would recommend them to everyone who needs braces. My son was treated so nice and respectful. Thanks to the staff!

Kelia C

15:54 10 Dec 24

I had my first visit to this orthodontist, and I couldn’t be more impressed! The staff was incredibly welcoming from the moment I walked in. I was able to get service the very same day, which was a huge bonus. The team at the front desk truly sets the tone for a positive experience, making everything smooth and stress-free. Overall, it was a 10/10 experience, and I’ll definitely be coming back! Highly recommend for anyone looking for great customer service and quality care.

John H.

03:15 07 Dec 24

I visited for the first time yesterday to go over options and had a great experience. Everyone there was friendly and professional, I learned a lot and I plan on going back.

rejane S.

00:35 06 Dec 24

We’ve been with them since 2014.My son,my daughter and I love it there. Staff is great,caring and very professional. Their service is outstanding.

rejane S.

00:35 06 Dec 24

We’ve been with them since 2014.My son,my daughter and I love it there. Staff is great,caring and very professional. Their service is outstanding.

Anthony G.

16:17 30 Nov 24

My Son kept his braces for over 2 years. I loved the way they did not rush the process to make sure his teeth were ready and looked great!

L H.

14:21 30 Nov 24

My son has had braces for a year now. I am so happy that we chose Burrow Welchel & Culp Orthodontics! We love our appointments at the Mallard Creek location! Kelsey is absolutely amazing!!

sheryl J.

15:03 29 Nov 24

Always have a great experience at the Mallard Creek office. Staff is wonderful..

Alonda M.

01:05 23 Nov 24

Very professional and friendly environment.

yesenia G.

01:45 21 Nov 24

We had a great experience at our consultation. Everyone was so kind and we have a special case so they are making sure to consult with their team for the best plan of action.

Jenna B.

11:55 20 Nov 24

Everything was efficient and quick. The staff is kind and informative.

Ferris M.

01:12 15 Nov 24

My experience was great and the staff was very professional and courteous.

Joanna I.

00:38 14 Nov 24

Professional, knowledgeable and kind!

Michelle H.

16:52 11 Nov 24

Very professional and thorough. Excellent service.

Derrick W.

13:57 11 Nov 24

This place sets the standard. I can’t say enough great things about Burrow Welchel & Culp Orthodontics! From the moment you step in, it’s clear this isn’t your typical orthodontic office. The space is pristine, with a welcoming and upscale atmosphere that immediately puts you at ease. Every detail is thoughtfully designed, creating an environment that feels both professional and inviting.The staff is truly exceptional—everyone is friendly, attentive, and goes out of their way to make sure you feel comfortable. The doctors are highly skilled and take the time to explain each step of the process, so you’re always in the loop. You can tell they genuinely care about their patients and take pride in delivering top-notch care. I couldn’t be happier with my experience here and would recommend Burrow Welchel & Culp Orthodontics to anyone looking for the best in orthodontic care. They truly set the standard!

Imelda A.

02:04 09 Nov 24

La Srta de resepcion muy amable , me atendió de la mejor manera

Heather T.

04:13 07 Nov 24

From the time we walked in there till we left we were greeted with a smile and friendly staff.. They were very professional and helpful to us.,

Cassandra G.

19:54 05 Nov 24

I absolutely love this place and the people who work there. My daughter came here after a not so good experience with another orthodontics. She was so frightened from her past experience but when we got to Burrow Welchel & Culp they were so patient in their attempts to regain her trust. My daughter gave them a time, but their patience persisted. My daughter begin to trust them and relax. My daughter has a long journey ahead of her with her ortho needs but I love the progress so far. Everyone in this office has been so helpful. I can't stress enough how much we love this place.

Jamice H.

00:39 04 Nov 24

Great team & customer service!!

Christopher h

00:08 03 Nov 24

Professional, kind and patient. This is the best pediatric dentistry!!!!

Ann C.

23:32 02 Nov 24

Great visit. Kind, friendly and very informative.

madian S.

06:59 02 Nov 24

Excellent service

Sharita C.

23:54 01 Nov 24

Amazing establishment, warming, and welcoming!

Kellie H.

12:25 26 Oct 24

Best place to go if you’re in need of any orthodontics! They are great at what they do and provide a very clean and friendly environment. My daughter got her braces here and every appointment has been great.

Tianna J.

00:58 25 Oct 24

I am so grateful for the wonderful care my children are receiving during their orthodontic treatment. The team's professionalism and kindness is making the process a positive experience.Thank you for everything.

novella M.

23:40 24 Oct 24

Great team! I don’t like the dentist at all. Who does right lol but the staff here is so friendly it don’t bother me. They take their time and are not aggressive with whatever needs to be done. I’m glad I found them. After looking for years, think I finally found a dental home.

novella M.

23:40 24 Oct 24

Crystal E.

01:39 23 Oct 24

They are wonderful

Crystal E.

01:39 23 Oct 24

They are wonderful

Sherita

15:52 22 Oct 24

Knowledgeable staff, Beautiful establishment, Smooth in & out process. Best of all affordable 🙂

Reginald

23:33 18 Oct 24

Very informative and professional

Angela T.

13:24 18 Oct 24

Great place

Tina A.

02:09 14 Oct 24

I moved from another state and needed to finish out my treatment for braces. When I called to schedule an appointment, I got an appointment the following week. The staff was friendly and professional. The office very clean and Dr. Brittney was great! I highly recommend.

Rose M.

10:30 13 Oct 24

When you’re with them, you know you’re in good hands!Both of my boys have had their braces here and it has been an exceptional experience. I highly recommend them.Natalie in the front is the best! Kinslie is great too! And so is the rest of the staff. 🙂

P D

00:03 13 Oct 24

Fast and friendly service. Everyone was very nice and greeted us as we entered and once the Dr. finished they explained clearly what my next steps were and how to care for my braces.

Shamill B.

23:36 12 Oct 24

My youngest son goes to this location. I love Burrow Welchel & Culp Orthodontics! They are very nice and friendly, helpful in any way possible and always a cheerful group! I definitely recommend this office. So thankful my dentist recommend them.

Megan T.

01:16 12 Oct 24

I started going to Burrow Welchel & Culp when I needed to get braces myself and when it was time for my sons to start getting consults for braces, I knew I 100% wanted to continue with Burrow Welchel & Culp. They are so incredibly caring, personal, and they take great care of all of their patients, as well as their family. Mary continually goes above and beyond, making sure to check in and make sure you have all the information you need when making the right choices for going forward.I am so very grateful to say that when both my sons went to get their braces, although they were nervous, they left feeling good and said everyone there at the office was so very kind! Thank you for always taking great care of everyone that walks through your doors - no matter the location! So grateful!

Nancy F.

00:06 12 Oct 24

everyone was so kind and appeared to speak softly and positive to the patients. they explained everything and my grandson said he was so relaxed during the putting on the braces.

Nicole M.

15:24 11 Oct 24

Great orthodontist!

Pamela Richardson Wilks, P.

23:43 09 Oct 24

They took really good care. They were recommended as a second opinion to an ortho office that was really rude and inconsiderate. Everyone here was really nice, kind, and the doctor even introduced himself and was far from arrogant. We got the answers we needed and they worked really well with our new dentist, who recommended them. We just moved from Maryland and needed to move our services to North Carolina. Overall, they worked well with my 13 who has Autistic Spectrum Disorder and is Neurodivergent. Thank you so much for all you do. We found the perfect orthodontist!

Pamela Richardson Wilks, P.

23:43 09 Oct 24

Glenda H.

23:39 09 Oct 24

Muy feliz de que mi hija fuera atendida por este excelente equipo! Desde que llegamos todos muy amables, sonrientes trataron a mi hija muy bien en todo momento preguntaron si estaba bien o necesitaba algo! Cambiaban sus guantes en todo momento y vi cuando terminaron con un paciente limpian y desinfectan todo, también le daban tiempo para poder descansar. Mil gracias por la atención! También tienen personal que hablan español en las 2 sucursales que hemos asistido!

Salvador F.

00:35 09 Oct 24

Amazing service. They turned what could’ve been a dramatic experience into a joyful one!

Salvador F.

00:35 09 Oct 24

Amazing service. They turned what could’ve been a dramatic experience into a joyful one!

Fabia G.

20:14 07 Oct 24

Our experience is great every visit! Everyone is friendly, helpful, and knowledgeable!!

Tara B.

23:47 06 Oct 24

Everyone in the office is professional and nice. Every single visit is smooth and without incident. I’m very pleased with her progress.

Sarah L.

00:40 05 Oct 24

Absolutely amazing. Office is clean and neat! They explained the process for my daughter and was super informative. But most of all they were patient and kind!! 100% recommend!!

Ty B.

00:39 05 Oct 24

At every follow up appointment, my wait is short, I'm always greeted with a smile and the technicians/Doctor always explain everything they’re doing. I’m treated with respect.

Jewel J.

23:40 03 Oct 24

The staff is awesome and the team is caring and supportive. Thank you for my beautiful smile.

Jewel J.

23:40 03 Oct 24

The staff is awesome and the team is caring and supportive. Thank you for my beautiful smile.

ramon B.

11:38 03 Oct 24

I had a chipped a tooth and I called them and made them aware of it that I needed to be seen because I had a dentist appointment. Long story short they worked me in and removed my wires. Awesome job by them

Eloise G.

23:42 01 Oct 24

My third time at BWC Still great attentive service. Any and all questions answered. I feel comfortable when going to BWC. The whole staff is great!

Marilyn T. W.

12:30 30 Sep 24

Dr. Burrow and his staff were phenomenal! They all were patient, kind, and so family oriented! My Grandson had a wonderful orthodontist assistant and so did I! Dr. Burrow showed me such kindness and favor, I was literally brought to tears for who and what Dr. Burrow stands for and how he treated me!

Cece M.

13:23 27 Sep 24

The Team was very professional & attentive. Dr.G took the time & answered all our questions. Ms.Mary I thank you for your exceptional professionalism.

Cece M.

13:23 27 Sep 24

The Team was very professional & attentive. Dr.G took the time & answered all our questions. Ms.Mary I thank you for your exceptional professionalism.

Yhisleim P.

00:26 27 Sep 24

Excellent service once again!

Ciara L.

00:23 25 Sep 24

The doctors and staff are wonderful! Highly recommend them! Thank you for my daughter’s beautiful smile!

Chie C.

23:42 23 Sep 24

Dr. and staff are always professional and pleasant. Love going to this location.

Candice H.

01:13 22 Sep 24

We’ve had nothing but positive experiences at each and every appointment! The staff is absolutely amazing!

Tony F B.

00:41 21 Sep 24

Everyone is always very kind and knowledgeable. The practice is always accommodating. Dr. Jill and the team are always in sync. I actually look forward to my appointments.

Alice J.

00:37 19 Sep 24

Everyone is friendly and service is outstanding!!!

Alice J.

00:37 19 Sep 24

Everyone is friendly and service is outstanding!!!

youssef B.

23:44 18 Sep 24

I had an outstanding experience at Burrow Welchel & Culp Orthodontics - Ballantyne! The staff is incredibly friendly and professional. They took the time to explain each step of my treatment, ensuring I felt comfortable and informed. The office is clean and welcoming, which adds to the overall positive experience. I highly recommend them for anyone in need of orthodontic care. Thank you for the fantastic service!

Kerri E.

23:33 18 Sep 24

the staff in huntersville is amazing!

Kerri E.

23:33 18 Sep 24

the staff in huntersville is amazing!

Molly S.

11:47 14 Sep 24

We love this office! Everyone there does an amazing job with our kids so they always look forward to a visit. My 4 yo is still wearing his prized shirt from his first visit and talks about his time at the dentist months afterwards. Highly recommend for a first time pediatric appointment!

Steve N.

23:36 13 Sep 24

I look forward to my appointments, and I am pleased with my progress thus far. All of the orthodontists and associates are highly skilled, professional, personable, and efficient. I would highly recommend Burrow Welchel & Culp to anyone in need of orthodontic treatment.

Tonya D.

23:59 12 Sep 24

We love this place. The employees are always pleasant. We never have to wait long and they ask know they are doing. Everyone seems to be happy with their job. That's a rare thing these days. My son and I appreciate the work they do.

emily P.

00:00 11 Sep 24

Very friendly and professional 👌.

emily P.

00:00 11 Sep 24

Very friendly and professional 👌.

Amber P.

07:48 10 Sep 24

I cant wait to start dental work with this place of service. I was glad I came for my consult. Got good information and I believe that my smile will be better when I start my journey. Everyone was nice. Facility was elegant.

Elliott A.

02:06 09 Sep 24

My experience was a good experience on Thursday

Shavenna L.

02:22 07 Sep 24

Great and wonderful experience. Very professional and thorough.

Laura P.

00:42 07 Sep 24

Our experience has been outstanding. Great from the start to finish!

Gwen T.

00:12 07 Sep 24

The staff and Dr's at Burrow Welchel & Culp are so friendly and helpful. I always know the treatment plan before I arrive for my appointment. It makes me feel at ease to know what to expect. I would also like to give a special shout out to Judith Thompson and Mary Spears for giving a dynamic presentation to the students at my 'CIS Career Fair' at Governors' Village STEM Academy this spring. They also provided our middle school students not only with great information, but they also brought oral hygiene gifts to give to every student that participated that day. Hats off to everyone at Burrow Wechel and Culp!

Briana B.

23:46 06 Sep 24

It was my first time visiting Burrow Welchel & Culp. From walking in the receptionist was very welcoming, informational and friendly. Getting in the chair with Mary was everything. I felt like we bonded from the moment I sat in her office. I didn’t feel like a patient. We had a great conversation making everything feel natural. She made so comfortable. ! And oh Randi he is such a cutie and sweet calm dog. Everyone there was so nice and I loved that the place was super clean and of course professional. Thank you and I’m glad we chose each other. Me as a patient and you as my orthodontist for my Hollywood smile !

Christie K

13:33 06 Sep 24

Very convenient location to Ballantyne and an easy drive up from SouthEnd! I saw Dr. Alex Culp to finish up my Invisalign treatment and can say nothing but great things. Removing my attachments only took about 10 mins and he made sure there was absolutely no residue and polished my teeth up nicely. The staff at this office is very kind and helpful too. Would highly recommend Burrow Welchel & Culp Orthodontics’s Ballantyne location!

Molly P.

23:40 05 Sep 24

I HIGHLy recommend burrow welchel & culp. Their staff is very professional. They have made my invisalign experience better than I could have ever imagined!!

Molly P.

23:40 05 Sep 24

I HIGHLy recommend burrow welchel & culp. Their staff is very professional. They have made my invisalign experience better than I could have ever imagined!!

Lavon T.

15:35 31 Aug 24

Great experience! Great crew

Shana E.

01:21 31 Aug 24

Top notch team and care!! Love the new office and I always can't wait for my next appointment! Thank you for taking care of my daughter. I loved getting to know Mary and Dr Albert is professional and knowledgeable 😁

Linda F.

23:41 30 Aug 24

Great people. Professional and friendly. Everyone from orthodontist to techs seem extremely competent.

Audrey G.

23:41 30 Aug 24

Everyone was very professional, the dentist explained everything thoroughly also very thorough and prompt service. I would recommend to anyone.

Zoe R.

15:45 27 Aug 24

We had a great experience in our years with Burrow Welchel & Culp orthodontics. They treated us like family and we are so grateful for them!

Judy M.

14:35 25 Aug 24

Always a great experience

Cassandra G.

23:40 23 Aug 24

Always a great and comfortable experience for my daughter

Loreen S.

23:44 21 Aug 24

Very nice staff and was surprisingly quick to put braces on my son, about 45 mins!

Carrie J.

14:32 20 Aug 24

Both the staff and services were amazing! So glad I chose BW&C for this journey!

Carrie J.

14:32 20 Aug 24

Both the staff and services were amazing! So glad I chose BW&C for this journey!

Vaton U.

00:14 20 Aug 24

Our visit to Burrow Welchel and Culp Orthodontics was relieving. The staff made us feel at ease and comfortable. Dr Burrow was thorough and solution oriented.

Sharonn K.

19:23 17 Aug 24

They did an excellent job. They made my daughter feel comfort by explaining every step. The staff was amazing.

jssherrard

13:34 17 Aug 24

I'm incredibly grateful to be a Burrow Welchel & Culp patient. Dr. Britney is awesome! The always-friendly staff at BW&C offer great customer service and excel at explaining every step of the process. I particularly appreciate their ability to help their patients feel comfortable during treatments. Even an anxious old-guy like me! It's exciting to witness the gradual-but-undeniable improvements in my smile, and it's incredibly reassuring to know that I can rely on BW&C to keep that smile looking happy & healthy for the rest of my life. I'd always hoped to avoid orthodonture, and I never would have guessed that I'd have braces in my mid-fifties! But the folks at BW&C have made it so easy, I kinda wish I had done this years ago. If you need orthodonture, or even if you just want a better smile, don't wait. Go talk to the doctors at BW&C and start looking forward to your best smile today!

Maria L.

00:22 17 Aug 24

Very wonderful and pleasant with my son and myself. A great Denist office I would recommend to everyone.

Natalia L.

23:37 16 Aug 24

Staff is always welcoming and patient. Makes my kiddo feel secure.

elijah H.

23:35 16 Aug 24

Been great love it 💯💯💯💯

Judith M.

00:57 16 Aug 24

Great job my daughter has a braces is not complaining about a pain thank you

Joseph V.

23:51 15 Aug 24

Mary and Doctor G was very helpful during my visit. Making sure all my questions were answered and giving the best next step I should take for my teeth.Everyone is friendly and welcoming! I would recommend this place.

Joseph V.

23:51 15 Aug 24

Novella C.

23:43 14 Aug 24

I love this practice. I am always treated well and seen quickly. Each appointment moves efficiently without making me feel like they are rushing me out.

Novella C.

23:43 14 Aug 24

I love this practice. I am always treated well and seen quickly. Each appointment moves efficiently without making me feel like they are rushing me out.

Karina L.

00:35 14 Aug 24

They are kind to you and they serve you very quickly, which I love.

Karina L.

00:35 14 Aug 24

They are kind to you and they serve you very quickly, which I love.

Erinn M.

00:05 14 Aug 24

Awesome service and excellent people. Wonderful visits as always. I great news Debrace date Sept 25, 2024.

Courtney J.

03:56 10 Aug 24

Great environment and friendly staff!

Yonis henderson M.

00:59 09 Aug 24

Excelente atención

Suzanne R.

23:41 08 Aug 24

Shelby is amazing, personable, knowledgeable, caring and loves what she does.Dr. Alex is meticulous and in my option, that is very import when getting braces.

Tai K.

11:19 08 Aug 24

Great People Great Service!

Karina S.

12:11 02 Aug 24

Amazing treatment, really appreciate the calmness, can’t wait to have a straight smile🙏

Sonia G.

12:36 01 Aug 24

Excelente costumer service

Stacey R.

01:12 01 Aug 24

Highly recommend going here for treatment the staff is amazing & very caring to your needs as a patient. Very great with bed side manner. Mary at the front desk is very sweet and goes out of her way to keep great communication I love coming in knowing I am leaving work the best treatment possible and if any problems occur I can reach out and actually talk to someone and not have to leave a message!

Stacey R.

01:12 01 Aug 24

Aydee A.

23:43 31 Jul 24

This orthodontist was recommended by my daughter's pediatric dentist. Installation of braces was quick and easy, I literally saw results overnight! Best of all my daughter isn't complaining of any pain.

Giomer Suarez A.

00:38 29 Jul 24

Great staff, Dr. Britney is very nice and knowledgeable

Giomer Suarez A.

00:38 29 Jul 24

Great staff, Dr. Britney is very nice and knowledgeable

Margaret T.

01:39 28 Jul 24

On Friday 7/26/24 I saw Dr. Brittany and she was very patient and made me feel comfortable. She took the time to explain next steps and set my expectations. I left the office feeling better than when I got there.

Margaret T.

01:39 28 Jul 24

Bill P.

23:57 27 Jul 24

Always fast and friendly and pleasant

Vera M.

01:09 27 Jul 24

My experience was great everyone was nice to me.

Joseph G.

23:33 26 Jul 24

Outstanding care and thorough explanation of process. Strongly recommend!

Lashika T.

23:58 24 Jul 24

I was very pleased with the staff, everyone was so nice, and friendly. My Son had a very pleasant experience, it was a quick process from start to finish. Thank you, to the entire staff, I’m a happy Mama on this end.

Mikel L.

23:46 24 Jul 24

Both me and my son had braces with Dr. Alex and were very pleased with his excellent care. All the staff at this office are great. Highly recommend!

Antonio A.

12:14 17 Jul 24

Love the entire staff. Everybody is so friendly and energetic. I actually look forward to my appointments

Antonio A.

12:14 17 Jul 24

Love the entire staff. Everybody is so friendly and energetic. I actually look forward to my appointments

Magdalena L.

11:04 11 Jul 24

The staff at this location are awesome! I was so scared to go to places by myself so when I walked in super welcoming, very friendly, and made me feel at ease. They explained the process of my current braces goals and the future ones as well and answered the questions I had which was amazing as well! This company is the one to go get your teeth checked out for!

Janeiel

00:15 11 Jul 24

Mary and all the other girls as well as Dr. Emily are very awesome knowledgeable funny always get the job done and make you feel like you’re not just a patient you’re a part of the team I would recommend her to anyone.

Janeiel

00:15 11 Jul 24

yamirca ceballos de V.

00:00 11 Jul 24

Excellent service, very friendly staff.

Cinthya C.

23:38 10 Jul 24

They did a great job on my son. They are very professional.

Danetrice S.

23:35 10 Jul 24

Awesome staff! Clean environment! Always felt welcomed!

Danetrice S.

23:35 10 Jul 24

Awesome staff! Clean environment! Always felt welcomed!

Allison Blair Blair Realty L.

11:44 10 Jul 24

Doctors and staff are amazing and always accommodating!

Allison Blair Blair Realty L.

11:44 10 Jul 24

Doctors and staff are amazing and always accommodating!

Edward U.

13:56 05 Jul 24

The staff is always very helpful and friendly. I love the difference in how stright my teeth are today. I am not ashamed to smile showing my teeth any longer. 😁

Edward U.

13:56 05 Jul 24

The staff is always very helpful and friendly. I love the difference in how stright my teeth are today. I am not ashamed to smile showing my teeth any longer. 😁

Dawn S.

01:17 03 Jul 24

Very pleased with BW&C! The care and attention given to every detail has been fantastic and everyone on the team is amazing!

Lauren C.

00:48 03 Jul 24

What an amazing experience with Dr. Sam and Elizabeth. I was a bit nervous going in because a crown came loose while pulling out my aligners. Given the fact I am between dentists, Dr. Sam was very accommodating and fixed the crown back on my tooth. Elizabeth has such a kind and caring manner. She was very understanding about my nervousness about putting the trays back in and stood right next to me when it was time to take the trays back out, even held the mirror for me.I highly recommend this group for any orthodontia work.

J C.

00:20 03 Jul 24

BURROWWELCHEL& CULP!! Orthodontic! Grate place,, I feels so confortable, on every visit, my childrens had a treatment , when they was little! Now is my turn! I really wont to give a BIG!! Thanks to MARY!! She is a grate person. And she help me a lot , specially whit my start process!! 💯

J C.

00:20 03 Jul 24

Loreen S.

23:40 30 Jun 24

Very friendly staff at both locations! Highly recommend them, I just wished they had a location in Union county.

Whitney G.

00:11 29 Jun 24

The staff was very friendly. The doctor was too We will be returning for braces. The office is very clean and neat and very up-to-date. I love a upscale office they treat you like they have known you!

Wendy A.

13:45 28 Jun 24

100% recomendable todos fueron muy amables

Katrena D.

23:52 27 Jun 24

Hospitality was more than amazing work was more than amazing as well

chafik el M.

01:12 27 Jun 24

Dr Alex and the team are great

Celeste M.

23:51 26 Jun 24

Dr Burrow & his staff greeted us warmly with a 8 am appt! Very quick & knowledgeable! Even offered a tired mom coffee lol Great environment! Glad to be a patient of theirs !!

Jada C.

23:46 20 Jun 24

Everyone was friendly from the beginning(had to get X-rays) to the end(braces put on), they made my daughter’s transition so smooth! I highly recommend And excited about this journey for my daughter with her braces.

Rose M.

11:24 19 Jun 24

Look no further, this business is top notch and you can tell when you are there.Clean, courteous, and very communicative in what I can expect.🙂Great and friendly front staff, superior, dental, hygienist, and outstanding orthodontists.You’re treated like a family here. ✨

Karen S

00:11 18 Jun 24

They took me last minute on a Saturday and treated me amazing.

Isabelle P.

14:59 17 Jun 24

Such a great experience here. Staff was very friendly and efficient.

Tiffany S.

23:43 14 Jun 24

They are patient, knowledgeable and genuinely caring people. You won’t find a better orthodontist and team to support you during your braces treatment.

James B.

15:58 14 Jun 24

Aaron feels that Burrow, Welchel and Culp did an exceptional job installing his braces. The Assistants exercised great care for his feelings ensuring that pain was minimized. The surrounding atmosphere was quite comfortable.

nancy

15:22 14 Jun 24

Everyone was friendly and informative.

Diane M.

01:42 14 Jun 24

Very professional.

Lisa P.

18:41 13 Jun 24

Awesome experience, went in for a consultation, they explained everything and answered all of my questions!

Honey D.

03:14 09 Jun 24

They are great ! The process went smooth ! I definitely recommend ! 😊

Shameika B.

14:10 08 Jun 24

Loved it here! First time I ever heard of clear braces!

The Adams F.

23:39 06 Jun 24

Everything went great, staff was awesome & answered all the questions we had.

Ms. D.

12:03 06 Jun 24

I went to get a Consultation to weigh my options for braces or Invisalign and the office was really awesome and helpful. First they fitted me in when I went to the wrong location they were really nice and did not make me reschedule my appointment. I live the fact that they discussed all the payment options. I would recommend them. I’m currently weighing my options between the two.

Adriana S.

09:45 06 Jun 24

The office is clean, airy and inviting. From the moment you walk in you feel welcomed and taken care of. The staff is friendly and patient to explain the visit and subsequent steps. I wold highly recommend this place for all your orthodontist needs.

Kate M.

18:45 01 Jun 24

Friendly, informative, communicative, and patient.

Kate M.

18:45 01 Jun 24

Friendly, informative, communicative, and patient.

Al M.

12:37 31 May 24

Staff very friendly. Receptionist was very welcoming. Both the dentist, and hygienist was very patient with my son, who was very scared/nervous to get braces. I would definitely recommend!

Mobolade A.

21:50 30 May 24

We had a great experience!

Crystal D.

20:17 30 May 24

Our experience was wonderful. The dr took her time explaining everything very well. We left feeling confident in our decision to continue treatment here.

Crystal D.

20:17 30 May 24

Our experience was wonderful. The dr took her time explaining everything very well. We left feeling confident in our decision to continue treatment here.

Kenitra P.

01:18 23 May 24

Really great experience for my son. He still has some work to get done but I'm pleased with the service that has been provided thus far.

H. Stanley H.

23:50 20 May 24

I completed my treatment today, and Jaquelinne took very good care of me. I am very pleased with the results, and I’d recommend this practice to anyone who wants to achieve a fabulous smile!

Heather K.

01:22 17 May 24

I love this place! Everyone is so nice and friendly. They go above and beyond getting to know the patients and making it a great experience.

Heather K.

01:22 17 May 24

I love this place! Everyone is so nice and friendly. They go above and beyond getting to know the patients and making it a great experience.

Jasmine N.

00:19 07 May 24

Nice, clean facility. All the staff were very nice & friendly. They offered us drinks and we didn't have to wait long. Love this place 🤗

Emily H.

23:35 04 May 24

Great orthodontist!! The staff and doctors are friendly, helpful and well-trained. I can’t believe how fast my daughter’s teeth are straightening! We are so happy with this practice!

Carey C.

23:47 03 May 24

Everyone was very kind and considerate with my son. Would definitely recommend!

Sisi M.

11:42 03 May 24

We were taken inside as soon as we walked in. The service was fast and every one was super friendly. Dr. Culp was wonderful and gentle while working with my son. I am very happy with the practice.

Donna T.

02:01 03 May 24

They didn’t make us wait, explained what they were doing, and how I should care for braces. We were offered coffee and hot cocoa. Hospitality was great. Everything was clean. Love this group

barbara C.

23:31 01 May 24

Great Customer Service

SAMUEL B.

19:44 27 Apr 24

Excellent service, friendly and professional staff. Keep up the good service

Ceelo D

21:21 25 Apr 24

Outstanding experience. it’s never too late to get the smile you deserve! Dr. Emily and staff all made me feel very welcome, walked me through the process step by step and got me started the same day! #milliondollarsmileloading

Ceelo D

21:21 25 Apr 24

G N.

23:52 24 Apr 24

What a wonderful experience we had at this dentist my son was so relaxed and happy they explained everything the staff was very friendly and easy going nice clean office and they took time to care how we felt and if we had any concerns. I love this place and would recommend it to everyone. Thank you

will H.

18:57 18 Apr 24

The staff is very professional. They care about you. Wait time has always been less than 15min--usually less than 10. I would highly recommend Burrow and Welch

will H.

18:57 18 Apr 24

The staff is very professional. They care about you. Wait time has always been less than 15min--usually less than 10. I would highly recommend Burrow and Welch

Stephanie G.

23:54 16 Apr 24

Everyone is personable and knowledgable. Always a great experience.

Stephanie G.

23:54 16 Apr 24

Everyone is personable and knowledgable. Always a great experience.

Neisha P.

23:54 10 Apr 24

Very friendly and helpful with the questions I had 😊

Neisha P.

23:54 10 Apr 24

Very friendly and helpful with the questions I had 😊

Ibrahim F.

23:10 07 Apr 24

Friendly accurate work professional in the field would recommend them to all my friends

alla S.

02:07 07 Apr 24

Me and my 12yo daughter very like clinic and doctors, especially dr Britney and her assistant Alexis! They were very kind attentive and explained to us in detail the situation and possible solutions to our problem,equipment in the clinic is new and modern and this is definitely an additional advantage over others!I will definitely recommend you to my friends!!

Chantel J.

23:43 03 Apr 24

The staff is very knowledge and has good prices for dental care.

Chantel J.

23:43 03 Apr 24

The staff is very knowledge and has good prices for dental care.

Tanya

18:54 22 Mar 24

It's always, always positive vibes there and I love it!!!!! Anyone should be honored 🎖 to have such a staff!!!

Tanya

18:54 22 Mar 24

It's always, always positive vibes there and I love it!!!!! Anyone should be honored 🎖 to have such a staff!!!

Katie G.

01:48 20 Mar 24

Very happy with consult and first stage of braces. Both son and daughter have very sore mouths but very expected after getting them yesterday. In no time they’ll forget they have braces.Front office staff was very patient when trying to figure out Flex along with a payment plan.Beautiful, clean, open space and best part was my son has such anxiety with anyone touching his mouth and me not being close by. He was able to listen to his AirPods and I was able to sit on a bench near him. He said that made all the difference.

MsQueenRo

23:38 19 Mar 24

We had a great experience but even more so, my 11 year old had a great experience! Of course she was nervous for her first time getting braces but Mary was so knowledgeable and patient. She explained she explained step and put my daughter at ease. I may have to get braces myself one day and if so, I want Mary to do it 😅

MsQueenRo

23:38 19 Mar 24

Kelley C.

01:12 15 Mar 24

I give this office 5 stars. I’m still currently on my Invisalign treatment but the ortho that I see has been great and everyone that I’ve met so far has been so nice and helpful when I have any questions about my treatment. I def would recommend this office to anyone who’s looking to get dental work done!

Kelley C.

01:12 15 Mar 24

Kerry H.

23:42 14 Mar 24

Great team to work with!!!

Kerry H.

23:42 14 Mar 24

Great team to work with!!!

Michael B.

23:57 13 Mar 24

Great experience.

Leslie L.

00:30 13 Mar 24

My daughter and I were early for her appointment and we were seen early. Dr. Burrow and his assistant were very nice!!!

Leslie L.

00:30 13 Mar 24

My daughter and I were early for her appointment and we were seen early. Dr. Burrow and his assistant were very nice!!!

Lanny S.

23:32 12 Mar 24

Completely wonderfull and pleasureable. Treated like a family member, smiles and fun. But very professional

Lanny S.

23:32 12 Mar 24

Completely wonderfull and pleasureable. Treated like a family member, smiles and fun. But very professional

Stacy W.

00:31 10 Mar 24

Great dr, very clean and nice office excellent facility’s and treatment. Very happy with our choice of Dental orthodontic office.

Cindy K.

12:00 09 Mar 24

Personal, professional and informative during my first consult. Same with my second appt for treatment.

Cindy K.

12:00 09 Mar 24

Personal, professional and informative during my first consult. Same with my second appt for treatment.

Aryan M.

03:36 08 Mar 24

Love it here! They are all doing a wonderful job! Very happy with the process and how far I’ve come!

Aryan M.

03:36 08 Mar 24

Love it here! They are all doing a wonderful job! Very happy with the process and how far I’ve come!

Shavon W.

00:55 03 Mar 24

The office is beautiful, everyone was so nice and processional! They offer different packages and are very affordable. I looked at a few office to get my Invisalign but definitely won’t be looking any further!!! Burrow Welchel & Culp is where I’ll be going!

Shanna B

00:53 02 Mar 24

Dr. Welchel and Alexis were super patient and very clear on the process, price and expectation. I am excited to start my Invisalign journey.

Farah H.

00:33 25 Feb 24

Every appt we've had at BW&C has been wonderful! We couldn't ask for better care for our girl!

Christine J.

13:25 21 Feb 24

Wonderful, caring and kind staff

Christine J.

13:25 21 Feb 24

Wonderful, caring and kind staff

Roger C.

01:54 15 Feb 24

Great experience!

Jim and Joy A.

01:31 15 Feb 24

Everybody in the office was so kind and had smiles on their faces. Very caring office who answered all our questions.

Travis “T” S.

00:35 11 Feb 24

Very nice people and have good coffee !

Cindy C.

13:47 09 Feb 24

Every single person on the staff at every location we visited was so helpful, knowledgeable and friendly. Highly recommend all of the Drs in the practice!

Andrew R

01:00 02 Feb 24

Absolutely the next. Dr. Culp and his team are kind, caring, responsive, knowledgeable and expedient. The office is clean and new, lots of what looks to be state of the art equipment.

Angela J.

00:32 01 Feb 24

Very nice place!! Everyone was very polite and nice!

Nancy W.

00:33 27 Jan 24

Awesome experience!!

Pinked S.

00:40 20 Jan 24

From start to finish my experience was nothing short of amazing. From the moment I walked in the door and every face that greeted me was kind and went above and beyond. They listened to what I wanted and achieved it! 10/10 recommend. Their customer service is exceptional. Thank you

Misti J.

01:55 13 Jan 24

We were very impressed with every aspect of the office visit to BW&C in Fort Mill. From the initial contact to schedule the appointment, through the consultation, they continued to be friendly and flexible. Dr.Culp helped us clearly understand the process, answered all of our questions and calmed my daughter’s nervousness of the unknown of getting braces. In addition, Alexis shared with us the flexible payment plans, with many options for everyone’s unique needs. I would highly recommend Burrow, Welchel and Culp for your orthodontic needs!Misti J.

Hill C.

01:19 13 Jan 24

It was quick, gentle, and painless. My fav location !

Alison T

19:49 12 Jan 24

We have had a wonderful experience with Dr Alex Culp and staff. Always caring and professional. I would highly recommend this office.

Yelissa G.

02:51 12 Jan 24

Excellent attention

Yelissa G.

02:51 12 Jan 24

Excellent attention

Jessica M.

00:45 11 Jan 24

I'm 2 kids in and I couldn't be happier. Respectful, courteous, and great staff, with a warm environment. I wouldn't recommend anywhere else.

Jessica M.

00:45 11 Jan 24

I'm 2 kids in and I couldn't be happier. Respectful, courteous, and great staff, with a warm environment. I wouldn't recommend anywhere else.

Isheima C.

00:42 11 Jan 24

Everyone was so kind an friendly! Had lots of patience with the kids! My children loves it there!

Isheima C.

00:42 11 Jan 24

Everyone was so kind an friendly! Had lots of patience with the kids! My children loves it there!

Judy M.

02:08 30 Dec 23

Great team! Providing wonderful care for our daughter!

Chell S.

01:04 30 Dec 23

Very patient and caring of my 14 YO baby.

Glenda L.

16:13 15 Dec 23

They do a wonderful good

Glenda L.

16:13 15 Dec 23

They do a wonderful good

Alison G.

01:10 14 Dec 23

Great staff. Quick and professional. Make us feel very welcome!

Sreeja K

04:14 11 Dec 23

We had a good experience here. I recommend this center.

Jessica C.

13:51 08 Dec 23

I took my daughter here for a second opinion while treatment is in progress with another provider. The staff were kind and professional. Dr. Culp provided a thorough consult addressing all of my concerns and provided suggestions on treatment. Wish I had found them before starting treatment elsewhere!

Sireana J.

00:59 03 Dec 23

Very welcoming & friendly staff

Robyn J.

02:45 01 Dec 23

always a great experiemce

Robyn J.

02:45 01 Dec 23

always a great experiemce

Natasha F.

10:26 27 Nov 23

Very friendly, quick and professional. ☺️

Meghann M.

00:33 23 Nov 23

Always helpful and informative. Did amazing work with my daughter's braces from the minute we started seeing them.

Jillian B.

13:43 22 Nov 23

The office is clean and professional. The staff is very friendly and helpful. Dr. Culp was so kind and knowledgeable. We had a wonderful experience!

Sherry C.

00:35 22 Nov 23

Great staff

No O.

00:43 19 Nov 23

Shelby was kind, patient and very informative. She made sure all my questions and concerns were answered to my satisfaction and was very knowledgeable about my situation. Dr Coombs was also very professional answered all my questions very informative on the procedure that I may need. He also answered all my questions and made sure I was satisfied with any concerns I had. The office is very clean and the people were nice.

stephen B.

14:50 18 Nov 23

Timely, friendly attentive, knowledgeable. That's only 4 stars , but they deserve 5

Agustina T.

11:56 18 Nov 23

Mi hija se recupero muy rápido. Gracias

Tina C.

01:46 17 Nov 23

Very professional and caring. They did an amazing job! Thank you.

Brandy R.

00:36 15 Nov 23

Super friendly down to earth group of people. Highly recommend!

Cecy M.

15:42 13 Nov 23

Son muy amables

Juan R.

19:13 12 Nov 23

The team was amazing but Lindsey McConell helped calm my daughters nerves down for her Wisdom tooth extraction. Answered all of our questions and made us feel welcomed.

Cathy S.

14:29 12 Nov 23

Had a great experience here! Everyone was super friendly. All my questions were answered and everything was explained well before the procedure.

Josette E.

02:12 12 Nov 23

The service they gave my daughter was excellent couldn't have expected more

Stephen C.

23:43 11 Nov 23

Wow!!!!! ⭐️⭐️⭐️⭐️⭐️⭐️+⭐️Customer service from start to finish was amazing!!!!! The entire staff was very friendly and helpful and explained everything thoroughly and most importantly, they were very patient with my questions and concerns. I highly recommend them!!!!!!

Jennifer H.

00:37 10 Nov 23

My son has autism so it's really hard to find a dentist who not only listens to me as a parent but also listens to my kid and helps my kid with his autism without showing any sign of judgment. I had no issues whatsoever with any of the staff there especially with Dr Byrd Kat. Everyone was incredibly nice helpful and professional and everything was explained to me to where I did not have to have a list of questions before I went in there. Normally I asked a thousand questions anywhere I go especially regarding my kid but they were able to answer all my questions before I even had a chance to ask any questions. Which was very refreshing. And they took great care of my son with autism especially with his sensory issues and everything. I am definitely going to be going back to that place and I will recommend them to anyone they were awesome.

Aaliyah T.

11:09 09 Nov 23

Great staff and great service

Aaliyah T.

11:09 09 Nov 23

Great staff and great service

Luis V.

01:08 08 Nov 23

Excelente muy amables y todos

Islam H.

00:51 08 Nov 23

Thank you 😊

Valarie J.

00:08 04 Nov 23

Awesome staff always.

Stephanie L.

10:45 28 Oct 23

Super helpful, great communication, answered all of our questions and helped us come up with a plan we were all comfortable with.

Stephanie L.

10:45 28 Oct 23

Super helpful, great communication, answered all of our questions and helped us come up with a plan we were all comfortable with.

Juan R.

23:34 25 Oct 23

Thanks to all the team!! You guys are great!! Specially Michelle and Dr. Alex. It’s been a pleasure to be with you guys for 2 years and a half and I really enjoy the process of my new smile .. I just have positive things to say about your practice .. thank you again !!

Bryce M.

23:33 24 Oct 23

Always clean and organized. Staff is extremely friendly.

Trina S.

23:31 22 Oct 23

Great staff!

Trina S.

23:31 22 Oct 23

Great staff!

Southpark C.

20:13 18 Oct 23

I highly recommend this dental practice as they are very professional and flexible. We had a great experience With the friendly staff.

Stacey C.

20:17 16 Oct 23

Great service and staff! Elizabeth answered all of my questions. Natalie was very welcoming at the front desk. Faith and Dr. Alex are helping to make this braces journey as comfortable as can be. The practice is accommodating and the best ortho dental office I've visited. I am looking forward to wonderful service over the next year.

Bossalina B.

23:32 13 Oct 23

Friendly.Clean.Proffessional Staff.Quality Treatment.

Brittany H.

23:40 12 Oct 23

I've been with the orthodontist for over 2 years, 2 different locations. The staff is always very nice and super friendly. They are very patient and detailed oriented

Brittany H.

23:40 12 Oct 23

I've been with the orthodontist for over 2 years, 2 different locations. The staff is always very nice and super friendly. They are very patient and detailed oriented

Carolina R.

21:35 08 Oct 23

I been bringing my son here for his braces. They are super professional and friendly. My son was super nervous, they made the process easy and explain each step of the way. Very happy with everyone!! Will definitely recommend to family and friends

Blair T.

19:17 04 Oct 23

Great team, great service and awesome experience!

Amanda P.

20:10 28 Sep 23

Great experience. Dentist and staff were personable and easy to talk to.

Rika G.

14:21 28 Sep 23

Very professional and informative

Kathy L.

21:23 25 Sep 23

Dr. Culp is a very knowledgeable, kind and —honest— provider, which is greatly dear to us.

Cathy F.

12:05 22 Sep 23

Thorough, accommodating, excellent service from Natalie at the front desk helping me get both kids in for appointments! My kids love Dr Alex- he LISTENS to their concerns as well as mine! They worked a payment plan out for us that was so helpful ( especially with multiple kids) Highly Recommend!

Alex

12:01 22 Sep 23

Great service work staff is very nice. My teeth look and feel so much better. Natalie is great at booking all my appointments while working with my school schedule. Check them out if you need braces!

Bobbie G.

18:30 26 Aug 23

The staff was wonderful. They took care of my child with great care. I couldn’t ask for any better.

Bobbie G.

18:30 26 Aug 23

The staff was wonderful. They took care of my child with great care. I couldn’t ask for any better.

Tonya S.

19:23 19 Aug 23

Friendly staff, made my son feel so comfortable about getting braces and clear understanding of options. Totally recommend.

Tonya S.

19:23 19 Aug 23

Friendly staff, made my son feel so comfortable about getting braces and clear understanding of options. Totally recommend.

Christine L.

17:03 21 Jul 23

My girls had an amazing experience and are excited to go back! Thank you for going over and beyond to make them feel comfortable.

baely

18:43 26 Jun 23

My first time in braces and Michelle was so gentle and calmed my nerves during the entire appointment. Dr.Alex addressed all my concerns with my teeth and curated the best treatment plan! MaryElizabeth helped me with an affordable payment plan that was perfect for me. If you’re looking for an orthodontist I 10/10 recommend Burrow Welchel and Culp Orthodontics, 100 times over.

Jamie R.

18:33 26 Jun 23

Dr Alex is fantastic! I recently completed my orthodontic treatment and had the pleasure of visiting their new office in Ballantyne and my experience was amazing! Highly recommend the entire staff is great.

Kelly R.

15:54 19 May 23

We went to the new dental location in Ballantyne and were very very pleased. The staff was phenomenal. It was my kids first time to the dentist and they made it such a positive experience!!

Kyle P.

14:09 18 May 23

Great people - amazing service. Best orthodontist in the Charlotte area, hands down. Super helpful and always easy to get an appointment!

Samantha R.

14:59 07 Apr 23

My 10-year-old just got her braces on. She was a little nervous about it, but the staff here made her feel so comfortable! Natalie at the front was so welcoming and Bri was just amazing! (everyone was, I just can't remember all their names). It's clean and beautiful and they even have a support dog that will sit with your kids if they need some extra support. I couldn't be happier with our experience.

James S.

13:55 14 Mar 23

Friendly, helpful staff & very informative conveniently located with a modern & clean office.

Sean B.

10:57 11 Mar 23

If anyone has ever thought that slingers are just for young children or teenagers, think again I’m in my 60’s and wasn’t sure until I met the doctors at Burrow Welchel Culp. What a great experience and fantastic results. My self confidence when I smile has improved tremendously. Make the investment into yourself. 5-stars all the way!

Chad H.

20:39 10 Mar 23

Great Office and Team. Every time I come in I feel like a part of their family.

Landon H.

18:49 24 Jan 23

I had a great shadow experience at BWC Orthodontics recently. From the start, the staff was extremely welcoming and the hospitality was great. Dr. Burrow and his crew made it clear that they were passionate about their jobs and excited to be in the office. The patients were satisfied with the results they were seeing and the staff was working hard to get people in and out of the office quickly and efficiently. Definitely a great place to go for those of all ages looking for orthodontic treatment!

Mercedes H.

14:54 29 Nov 22

Absolutely love Dr. Britney and Olivia at the S. Tryon location!!

Dr. Amanda C.

13:47 29 Nov 22

I visit Dr. Brittany at the S. Tryon location, the staff is always helpful, kind, and knowledgeable. Dr. Brittany always walks in with a smile, she greets and speaks to everyone and spreads so much love and joy with her smile. Dr. Brittany is kind, gentle, loving, and personable and celebrates your journey every visit. Dr. Brittany always answers my questions and puts her patient's first. Going to see her is always a joy and it motivates me to keep going on this braces journey. The office is always clean, staff is always prepared and organized 👌 10 out of 10 stars 🌟

Aislinn M.

18:07 02 Nov 21

Just a wonderful place and always happy to bring my kid here they are so sweet, especially Valerie and Dr Brittany

Felicia B.

04:24 04 Aug 21

I cant believe how amazing the customer service was from beginning to end!!!! I went in to get a consultation and walked out with braces! WOW, painless physically and financially! I HIGHLY recommend them!

Marie M.

17:18 31 Mar 21

Dr. Sam And All His StaffMary SpearsAshleaMaryHannahProvided Awesome Patient Service From My Initial Visit To My First Appointment Receiving Braces I've Been Happy With The Service And Care.Hannah Kept Me Informed Of My Up And Coming Appointments EXCELLENT Front Desk!Mary Spears Worked With Me Regarding Choosing The Right Plan Which I Wanted Platinum And The Perfect Payment Option Each Month!Ashlea Assisted With Applying My Brackets And Wiring, She Explained In Detail What She Was Doing Step By Step!!Mary Also Assisted Which Was Awesome To Have Help.... Thank YOU All Who Assist Dr. SAM I'm Excited About This Journey And Chose The Perfect Orthodontist!

Margaret N.

20:38 03 Mar 21

I am a patient of Dr. Welchel, and from my first visit I knew this was the orthodontist for me! My husband and daughter both used another practice which I had consulted but wasn’t pleased with. I am an older adult and wasn’t very sure if this was a good idea for me. But after consulting with Dr. Welchel it became clear to just dive in and I couldn’t be happier! Dr Welchel is brilliant!! She is young, smart, kind, patient and she definitely knows what she is doing! My teeth look fabulous already and I’ve only been in braces for 6 months! The Mountain Island staff is great every one that has worked on my teeth are experts at their craft! I made the right decision choosing Burrow and Welchel. I have referred so many people and they are also pleased! Thank you Dr. Welchel and your team I couldn’t be happier!

Margaret N.

20:38 03 Mar 21

Holly B.

23:07 12 May 20

My daughter has had the best experience so far! I will also have my other three kids getting their braces here also! The staff is super friendly and the dentists are extremely pleasing! They are awesome and I would greatly recommend this place!

Kesha L.

19:10 14 May 19

Great customer service and friendly staff! The process for getting braces installed has been very informative and easy to understand. My son and I have been pleased from start to finish!!!

Samantha H.

20:08 13 Feb 19

I would recommend Burrow and Welchel Orthodontics to anyone! The staff is so friendly and professional. They go above and beyond for their patients! My smile is looking amazing already! They explained everything in advance and there was no surprises at all...HIGHLY RECOMMENDED!!

Silvia C.

19:59 13 Feb 19

Very pleased with all the staff at Burrow and Welchel Orthodontics!Before starting treatment I was very self conscious about my over bite but, thanks to the doctors at Burrow and Welchel Orthodontics I can now smile In confidence.

Monday	7:00am – 5:00pm
Tuesday	7:00am – 5:00pm
Wednesday	7:00am – 5:00pm
Thursday	7:00am – 5:00pm
Friday	7:00am – 4:00pm
Saturday	9:00am – 3:00pm

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