Virtual Consult

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HOW IT WORKS: Use the calendar to schedule your virtual consultation on a day/time that works best for you.

Please note this page is for requesting a virtual consult only. If you need to cancel or reschedule an existing appointment, or if you require immediate attention, please call or text our practice directly at (704) 334-7202.

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Your trust, comfort, and health are our priorities, which is why we offer a Free Smile More Consultation to all new patients. Learn about your treatment options with no obligation!

Patient Reviews

Our 5-Star Experience

We work hard to earn our patients’ trust by providing the highest quality orthodontic care possible. Check out what other patients are saying about their experience!

I love how professional the staff was with my daughter’s appointment. Fast and Friendly and very informative about treatment plan!!!!

Larenna R.

Aways a great experience! The staff is friendly, knowledgeable and professional in their delivery!

Chanel H.

Absolutely amazing with how the doctors, assistants and staff treated me! Everyone was incredibly kind and listened to my concerns about my recently damaged, permanent retainer. Grayson and... Dr. Welchel were very sweet and did a great job with removing my old damaged retainer. When I had questions about new retainers that I would receive, they listened attentively, answered my questions, and further explained anything I was confused about. I highly recommend anyone to come to this location!read more

Kimberly M.

Doctors and staff are amazing. My daughter looks forward to her appointments.

Kelly M.

Our son had a good experience, when he doesn’t complain, we know he’s happy. His braces looks great! The ladies there are genuine and very compassionate. Great listening skills and bedside... manners too. Oh! and the little horses that has a cowboy hat on at each station is too cute! 🤣 Thank you ladies for helping to make our son’s experience a great one!!! 👏🏽read more

Kim English FNP, P.

Great experience. Dentist and staff were personable and easy to talk to.

Amanda P.

Dr. Culp is a very knowledgeable, kind and —honest— provider, which is greatly dear to us.

Kathy L.

Dr. Culp was amazing to our son. Listened, didn't judge him and took his concerns into consideration. He now has top braces and will be getting his bottoms in a few months. All the office... staff was kind and nice.read more

Karen W.

Thorough, accommodating, excellent service from Natalie at the front desk helping me get both kids in for appointments! My kids love Dr Alex- he LISTENS to their concerns as well as mine!... They worked a payment plan out for us that was so helpful ( especially with multiple kids) Highly Recommend!read more

Cathy F.

Great service work staff is very nice. My teeth look and feel so much better. Natalie is great at booking all my appointments while working with my school schedule. Check them out if you... need braces!read more

Alex

My child was nervous at first everyone there was so nice and made her feel comfortable. She left all smiles and can’t wait to go for her next visit.

Kayla S.

Both me and my son had braces with Dr. Alex and were very pleased with his excellent care. All the staff at this office are great. Highly recommend!

Mikel L.

Very fun and friendly atmosphere. Staff is great and keeps you entertained. Great place!!!

Nick M.

Kelsey, Madi, Alyssa, and Dr. Emily are the best!!! I love their customer service it’s always a good time and I almost forget that I’m here for my Braces. Speaking of Braces they have made... this process easy and comfortable. Thanks Mallard Creek Office which is the Best Burrow Welch Location! Check them out.read more

B L

I had to share another post about how amazing everyone at Burrow, Welchel & Culp are because my other son started his treatment. The whole office is extremely nice and helpful. Both of my... sons said the procedure was good. Mary was very knowledgeable and walked me through the whole process. As one reviewer noted, the financing process is good too. If you need braces this is the BEST orthodontic office around!!!read more

daionne A.

Voted #1 in th Carolinas By: The Humphreys Family. Staff is sooo Amazing. Special Shout out to Brianna and Mary 1st two we came in counter with. They def set the tone and every interaction... after has been nothing less of Amazing. 2 girls in Braces and the outpouring of love, comfort and reassurance they provided our family have us walking out everytime already looking forward to the next visit. Added bonus is that we have been to 3 of their locations and we have seen Ms. Emily for ALL visits, talk about saving time having to introduce yourself at each location. No matter which location we see the same Great Faces!!! Mallard Creek Location we have even adopted some Brace Sisters as some of the staff are on the same journey as My girls now!!! Hands Up 5 Starsread more

Shantresa H.

Maddie was very pleasant and great customer service

Shelby C.

This is my second time in braces and I am having a great experience this time around going to Burrow and Welchel. The entire team is so friendly and easy to work with.

Mia

This place is phenomenal! The atmosphere & staff is amazing! Mary is her personable & informative. This was the best decision I could’ve made coming into I see such subject matter experts!... I worked with Alyssa & she was as sweet as pie. Highly recommend 10/10.read more

Lauren C.

I LOVE this office and staff. I’ve been bringing my daughter here since it was time for her to start going to the dentist. They are always SUPER nice and knowledgeable and I appreciate... that! Shout out to Mary and Madi! They ROCK!read more

Katrese

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Our Locations

Come Visit Us

To best serve you, we offer multiple orthodontic office locations for your convenience. Come see us at one of our locations below for high-quality orthodontic care with a personal touch you won’t find anywhere else.

Monday	7:00am – 6:00pm
Tuesday	7:00am – 6:00pm
Wednesday	7:00am – 6:00pm
Thursday	7:00am – 6:00pm
Friday	7:00am – 4:00pm
Saturday	9:00am – 3:00pm